UX/UI Designer (Fan Experience)
Rival
 Los Angeles, CA
About Rival
Rival is on a mission to transform the $200B live events industry by empowering fans, teams and artists with a modern, authentic and trustworthy commerce experience. Live event ticketing is an industry that hasn’t been meaningfully disrupted in 30 years. It’s fragmented, reliant on legacy systems, susceptible to fraud and lacking in basic security. To build a universal platform, Rival is tackling unique set of problems and we're looking for fearless problems solvers to help us achieve our mission and inspire the fan in everyone.  

The Opportunity
At Rival we believe we can inspire the fan in everyone through design. As a UX/UI Designer on our Fan Experience team, you will be responsible for designing the current and future of ticketing and event day experiences. You’ll be part of a small team that is working on a ticket purchase experience that rewards real fans, not bots. We’re reshaping the game day experience that will bring to life the excitement of the actual game while alleviating game day nuisances. You will be expected to contribute to all aspects of design and execution, including pitching your ideas, designing the feature (visual design, interaction design, and prototyping), and partnering with engineering to implement your vision. Launch is just the beginning, as you’ll optimize the customer purchase flows to improve conversions across the board.

Responsibilities

  • Design and prototype breathtaking experiences for fans of concerts and major sporting events
  • Drive new projects, from concept to launch
  • Contribute to all stages of the design process from user research to wireframes and shipping the product
  • Work closely with Product Managers and Engineers to ensure the final product is of the highest quality
  • User test and validate designs
  • Follow user metrics and tirelessly optimize key flows
  • Communicate design goals and specifications to the engineers
  • Regularly give and receive feedback on design iterations
  • Be a champion for the user

Requirements

  • 5+ years experience designing and shipping mobile applications
  • Track record of building and optimizing world-class commerce or consumer experiences
  • Ability to prototype interactive mobile experiences
  • Strong visual design skills and passion for interaction design
  • Strong interpersonal and leadership skills
  • Proficiency in Figma, Sketch, Adobe XD, or other design tools
  • Ability to think at a high level about product strategy
  • Excellent communication and presentation skills. You’ll be expected to clearly communicate design strategy to executives, the rest of the team, and to engineers
  • Self-motivated attitude with the ability to work in a fast-paced, sometimes ambiguous work environment

Preferred Qualifications

  • Prior experience in commerce and marketplace consumer products, and optimizing conversion funnels
  • Online to offline user centered design
  • Communicates interactions through software such as Principle, Framer, or After Effects
Our Team
We are a team of passionate and talented engineers, product managers, designers and operators who have come together to build something the right way from the ground up.

You’re one of us if you:
- Eat complexity for breakfast
- Get inspired by iconic consumer experiences that your friends and family care about
- Intellectually curious and quietly confident; we have big brains, not big egos
- Have a voracious appetite for learning, growing and pushing yourself to the next level
- Inclusive, collaborative and team-first contributor
- Lead with an open heart and mind, and generate joy for others around you

Life @ Rival
Rival respects your whole life. Whether you’ve got kids or you’re a dog parent or you direct musicals (yes we do all that), we know there’s more to you than work. Here are some of the ways we support our squad:
- Medical, Dental & Vision benefits with generous employer contribution
- 401k
- Dog-friendly office in sunny Playa Vista
- Fully subsidized lunch and dinner
- Friendly and focused work environment

#FortifyOurSquad
Rival is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and dimensional work environment.