Technical Service Representative

PQ Corporation Los Angeles, CA
Job Description

* This is a remote, work from home position due to extensive travel requirements. The successful candidate should live in California with access to a major airport.

* Travel to customer sites to install products, applications and/or equipment as well as monitor/ensure proper usage.

* Use instruments and knowledge to evaluate proper usage of products. Maintain well written technical notes and prepare technical articles and data sheets promoting the sale of products and enhance Potters image as an industry leader.

* Perform product technical development by field-testing products, reporting results and providing recommendations that lead to customer solutions. Evaluate competitive samples and assist in preparing product specifications in support of selected industry/associations.

* Perform laboratory work in support of projects and product development.

* Attend and lead technical committees, publish reports as well as give technical presentations.

* Provide technical support to Potters sales group and customers. Participate in sales development efforts. Help drive sales growth.

Job Requirements

Job Requirements

B.S. degree in technical discipline required.

Minimum of (1) year of technical support.

Ability to organize and analyze data. Good mechanical aptitude and strong ability to publish reports for internal and external customers.

Full understanding of experimental design, statistical analysis and relevant analytical laboratory methodology.

Strong project planning and organizational skills.

Experience in metal finishing is desired.

Strong interpersonal, written, verbal, compute and problem-solving skills.

Minimum of 60% overnight travel is required.