Sales Support Specialist

Sales Support Specialist Job Description

The Sales Support Specialist is primarily responsible for overseeing the Region's proposal and presentation services function in support of the Region's growth goals, strategic initiatives and service offerings. This will include general day-to-day administrative duties and assisting sales and operations personnel on the preparation of sales proposals, requests for information, presentations which directly support the company's business development efforts. Responsibilities related to the supporting sales proposals includes data gathering, verification and entry into the appropriate databases and meets company style guide standards. This role will be responsible for ensuring sales and marketing tools and resources are communicated, sales support processes are followed, and ensuring consistency of brand positioning and messaging in all sales materials. Reports to the Sr. Sales Support Manager.

Position Responsibilities

* Process inbound RFP, RFI, and RFQ requests and maintain department production reports and schedules.

* Analyze RFPs, RFIs and RFQs to determine specific customer requirements.

* Provide response to client following direction of the Regional Vice President for Business Development.

* Maintain the marketing database of proposal questions and answers and provide information from the database to Sales/Marketing personnel as requested.

* Coordinate scheduled internal review of database information by subject matter experts.

* Monitor proposals for accurate content and timely completion and shipping.

* Creates marketing documents such as proposals, presentations, and sales collateral using appropriate business software, ensuring content is consistent with standard company messaging and style guidelines.

* Write marketing copy for use in various media that effectively communicates services provided.

* Create graphics for proposals, corporate web site, presentations, and marketing materials when needed.

* Provide logo files, graphics, and photography support including resizing, electronic filing and the organization of image and graphic files.

* Assist print production and distribution as needed.

* Respond to requests for marketing collateral and instruct users on how to use the online print-on-demand system.

* Participate in regular calls with Onsite Marketing Services and serve as communication POC on new tools and materials available to the Region.

* Conduct follow-up with sales to determine final status of business development opportunities.

* Manage the Region's Sales Department SharePoint portal

* Manage special projects as needed such as collateral development, training manuals, list management, data collection, and surveys.

* Performs other duties as assigned or requested.

Minimum Requirements

Knowledge, Skills Abilities

Proposal writing skills is highly preferred.

Contract management experience is a plus.

Graphics experience is a plus.

A Bachelor's degree is preferred.

A high school diploma.

Good communication skills both written and verbal.

Knowledge of MS Office including Word, Excel, Outlook and PowerPoint.

Must be highly organized.


Los Angeles, CA 90015 US

San Francisco, CA 94107 US (Primary)

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

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