Sales Associate

Lamps Plus Los Angeles, CA
Los Angeles, CA

Lamps Plus, the nation's largest lighting retailer, has a company culture that fosters a collaborative work environment focused on mentorship and professional development. Our company offers its employees exceptional hands on experience, opportunities for growth, work-life balance, and competitive benefits including medical, dental, vision, 401k, employee discounts, recreational discounts, and credit union membership.

If you are enthusiastic and interested in working with a growing company, please apply on our careers website at www.lampsplus.com/careers or stop by our store to apply in person.

JOB DESCRIPTION:

Under the supervision of the Store Manager or Assistant Manager, the Sales Associate achieves sales goals and provides customer service which impact store profitability through increased sales volume.

* Provides a positive shopping experience to Lamps Plus customers through excellent customer service and attentiveness to customer satisfaction.

* Utilize sales skills; greets customers, probes for information and closes sale in order to maintain sales goals in total sales or sales per hour.

* Answers phone, accurately takes messages and always follows up with the customer.

* Assists and advises customers on purchases, determines customer needs, and follows through on details of sale.

* Answers customer questions, demonstrates products, and offers suggestions that relate to design and usage of product.

* Ensures customer receives correct light bulbs and dimmers as needed with each sale.

* Handles customer returns promptly and completes store paperwork with accuracy and detail in accordance with Company policy.

* Consults with Store Manager regarding irregular sales transactions, customer complaints or problems.

* Addresses customer concerns, defuses challenging situations, while maintaining control and composure.

* Keeps current on product knowledge, design and sales techniques through ongoing education by means of training videos, literature and seminars.

* Completes sales training modules in a timely manner.

* Maintains Company policy and standards regarding security and safety procedures; advises management when necessary.

JOB REQUIREMENTS:

* Motivated, energetic individual who enjoys working with people and providing superior customer service. Minimum of 1 year of prior sales experience a plus. Interior design education, commissioned sales or related home furnishing experience helpful but not required.

* Position requires a valid driver's license and an automobile to drive to homes to conduct in home demonstrations/consultations.

* Must be able to multi-task and address more than one customer at a time.

* Must be able to climb ladders and lift up to 25 lbs.

* Must pass security background check.

* Must be available to work evenings and weekends. Regular job attendance is required in accordance with a regular schedule established for the position by the supervisor.

Lamps Plus is an Equal Employment Opportunity Employer.

LAMPS PLUS: Los Angeles, CA

2012 S Bundy Dr

Telephone: 310-820-7567

Fax: 310-207-3119

800-782-1967

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