Project Manager

Chrome River Los Angeles, CA

Join our Implementation team as a Project Manager for our online expense reporting and invoice management service. As part of the Implementation team, you will be responsible for guiding our customers through the planning, implementation, pilot phase, and roll-out of our application. This involves customer-facing meetings, software configuration tasks, project documentation, and webinar-style workshop and training sessions.

You will need to have a strong background in implementing software applications. You will need excellent verbal and written communication skills and the ability to work on multiple tasks and with a number of different customers during the day. Because our customers are located throughout the United States, you can expect some travel; however, most of the work is done out of our office in Los Angeles or from your home-based office.

What you'll be doing:

Managing projects for the full implementation process

Extracting, understanding, and documenting customer requirements (relating to business rules and accounting principles)

Working with the Configuration Team in configuring our software and systems for each customer and their business requirements, creating detailed configuration specification documents

Training key personnel on our application

What we're looking for:

Minimum of 3 years' experience in project management or related field

Strong understanding of accounting and financial software applications

Willingness to work a flexible schedule and able to travel

Detail-oriented individual

Ability to work independently and with others, including all levels of personnel within our organization

Experience in customer-facing role

Relational database knowledge

Bachelor's Degree

PMP Certification highly preferred

Experience with implementation of an expense reporting, ERP, or payroll application system (as a vendor)

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