Intern - Marketing & Analytics

Job Summary:

Who are we?

Ticketmaster, a proud division of Live Nation Entertainment, is the world's leading live event high-tech ticketing company selling nearly 455 million tickets each year, supporting over 145,000 events and more than 12,000 clients in 21 countries worldwide. At Ticketmaster, we power the people who create culture through live events, connecting more passionate fans to those experiences than anyone else. We are innovators that embrace change and work hard to help others succeed. We believe in open communication and stress accountability, because fans and clients count on us every day. We strive for ease of use for our clients and fans while seeking out those who have a bias for action versus a desire for directives.

Why Ticketmaster?

A career at Ticketmaster will challenge and engage you. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment. See and hear more about why you should consider joining our rock-star team: recruiting video

The Role:

Are you a marketing and analytical technologist? Do you aspire to be one? Maybe you haven't heard that term before, but the sound of it stirs your curiosity — a job at the intersection of marketing and product strategy? Then this might be the opportunity you've been hoping for. TM Labs at Ticketmaster/LNE, is a pioneering product/marketing optimization team designed to drive the best ticketing platform. We're seeking people with a special blend of analytical and technical passion for cool marketing experiences on the web — to join our team of marketing technologists.

Break into the exciting and rapidly growing field of Conversion Rate Optimization!

You will learn a systematic and repeatable process for increasing conversion rates and consequently revenue through discovering and testing design and copy variations on websites. You will learn how to identify what drives people's action on a website and how to plan new web-page designs for maximum conversions. This is a highly valuable skill set that is in a new and growing field.

This involves identifying opportunities to:

* Optimize our customer's websites with both qualitative data (research insights like survey responses) and quantitative data (hard numbers like site analytics)

* Wire-framing and documenting your optimization hypothesis and assist in overseeing the development of those wireframes into functional A/B tests

* Reading results and creating digestible reports for customers to understand

About the role:

* This is a 32-40 hour per week internship (ideally full-time)

* Ideal for analysts, design thinkers, and marketers

* Ideal for soon to be college grads

Here are some tools we use regularly:

* Optimizely

* Monetate

* Omniture

* Google Analytics


Any amount of experience with the following is a plus:

* Photoshop and other design tools

* Design projects (please provide examples!)

* A/B testing

* Google Analytics

* Market Research

* User Testing

* Customer Insights Research

* Experience with HTML and CSS

* Experience with Javascript a really big plus!

* A thirst for learning and ambitions to be able to manage clients directly


Ticketmaster strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.


The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.