Clinical Information Systems Educator

MLK Community Hospital Los Angeles, CA


The Clinical Information Systems Educator (CIS-E) will actively contribute to an innovative team dedicated to the optimal use of health information technology (HIT) to provide high-quality, patient-centered care. This position is key to ensuring clinical users' readiness and confidence when using the electronic health record (EHR) and other HIT systems. The CIS-E will be responsible for maintaining in-depth knowledge of the EHR and other HIT technologies and training staff members, new-hire orientees, and providers on the use of these technologies and related policies and procedures. This position requires the ability to explain technology to diverse end-users and ensure they are able to use the applications and functionality effectively to accomplish their work.


* Develop and maintain new hire EHR orientation program, and associated curricula, for the entire organization

* Provide direct educational support for providers and staff team members

* Maintain the on-line (internet based) training site to ensure accurate training data is available at all times

* Collaborate with clinical leadership and providers on input for training and training materials

* Validate training content and effectiveness by observing employees using new skills on the job

* Evaluate the results of end-user assessments and observations to review and revise training as needed

* Demonstrate the ability to provide innovative teaching and service approaches that adjust to the needs of the end-user and the organization

* Deliver and/or coordinate ongoing education based on the learning needs assessment of the end-user

* Knowledgeable of the Watson Model of Care including key elements of Care, Competence, Communication and Commitment.

* Other duties as assigned

Minimum Requirements


A. Education

* Bachelor's degree from an accredited college with experience in a healthcare environment preferred.

B. Qualifications/Experience

* Bachelor's degree or four years of related work with experience in a healthcare environment

* Proficient Cerner Millennium user

* Experience in training clinical staff

* Current California Nursing License preferred

C. Special Skills/Knowledge

* Bilingual language skills preferred (Spanish)

* Basic computer skills

* Current Basic Life Support (BLS)

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