Bilingual Market Director - Latino Market (LA)
 Los Angeles, CA
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Position Description

Combined Insurance, a Chubb Company is seeking a Bilingual Market Director (English/Spanish) to join our fast-paced, high energy, and growing company. For nearly 100 years in the insurance industry, our company has been passionate about serving our customers and providing them peace of mind and protection when they need it the most. Come build your career here, along with other positive, hard-working, talented professionals—just like you!

Position Summary:

The Market Director (MD) is primarily responsible for driving overall performance of the assigned Market, in premium and policyholder growth, organizational development, in accordance with Company systems. The MD is also responsible for: managing each market to operate at full staff capacity, hiring new agents, developing District Managers (DMs) and Sales Coordinators (SC's) through regular and effective training and education initiatives; implementing and managing a new Agent training and development system ensuring a high level of initial success, and incremental growth through improved Agent tenure; implementing business standards and operational procedures in accordance with Company guidelines and expectations, and creating and an environment centered on individual achievement and team performance while providing training to develop and maintain a positive attitude philosophy throughout the Market


Distribute internal leads to District Managers (DMs) and oversee DMs in lead distribution to Agents

Receive externally generated leads, distribute to District Managers immediately and ensure timely contact and reporting of disposition

Field train Agents at MD's discretion

Review post sales documentation received from DMs

Collect and report market results to Divisional Office on daily, weekly basis as instructed

Ensure customer service requests received at Market Office are handled appropriately

Host the following meetings:

  • Monthly full day meeting with entire market team
  • Monthly full day meeting with new Agents
  • Bi-weekly full day meeting with all DMs

Attend each District team's morning meeting whenever possible

Deliver training at each District team's morning meeting once every 2 weeks

Attend team check-ins at his/her discretion

Work with appropriate sources to identify potential Agent candidates

Perform interviews and select candidates for field demos

Work with DMs to make final hiring decisions

Analyze/manage performance of all territories, Agents, Account Executives and DMs

Work with senior management to identify good/bad practices in the sales model and continuously improve the model execution in the test market

Ensure that DMs consistently have a team of at least 4-5 Agents reporting to them

Field train DMs and other key players


Capacity to manage and lead a sales team

Outstanding teambuilding skills

Strong communication and organizational skills

Demonstrate sound judgment and decision making

Ability to attract and assess talent

Good coaching and mentorship skills

Maintain high ethical standards

Ability to problem solve

Demonstrate innovation and creativity

Ability to achieve or exceed business goals


Successful and stable work history

Minimum of 7 years Insurance Sales/Management experience required

Demonstrated leadership skills

Intermediate PC skills required

College Degree preferred


As a Combined corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. Our Company is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses


Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. With a field sales force and corporate staff in excess of 5,000 people worldwide, Combined Insurance meets the growing coverage needs of policyholders around the globe. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded, and ethical. We invest in our employees and take the time to focus on their development, needs and career aspirations.

Our parent company is one of the world's largest multiline property and casualty insurers. With operations in 54 countries, the Company provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

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At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.