Atlassian Admin
 Los Angeles, CA
An Alten Company, Cprime is a global consulting firm helping transforming businesses get in sync.  Cprime is the partner of choice for Fortune 100 companies looking to achieve value and agility.  We help visionary business leaders compose solutions, execute implementations, and exceed against business goals.  With our key partnership recognitions, including Atlassian Platinum, AWS Advanced, and SAFe Gold partner, our industry-leading software and services work in synergy to deliver transformations.

We are looking for an experience, tech-savvy Atlassian Admin. You will be responsible for delivering Atlassian expertise and skills for our client’s implementation needs. You will be implementing high quality solutions in an iterative manner. You will partner closely with the Cprime Solution Architect to align on solution planning and project delivery, including managing project/ program timelines, project scope, fielding client request, budgets, and project scope creep.

As an Atlassian Admin, you will be responsible for:

  • Installing, configuring, maintaining, administering, and enhancing JIRA Core, JIRA Software, Confluence, JIRA Service Desk, and key 3rd party add-ons
  • Helping guide the configuration and documentation of client JIRA and Confluence instances
  • Working with customers to enable custom workflows, fields, screens, dashboards, and reports
  • Creating and managing complex configuration elements including project workflows, screen schemes, permission scheme, and notification schemes
  • Advising on best practices configuration and recommendations to avoid common pitfalls and challenges
  • Installing and configuring 3rd party add-ons for Atlassian products to provide enhanced capabilities (Portfolio for JIRA, Structure, Tempo, Insight, etc.)
  • Providing client training on JIRA and Confluence usage, administration, and operational use and maintenance of the systems
  • Providing support as required to client administrators and users to ensure the success of implemented solution

Qualifications & Skills:

  • At least 2+ years of experience with configuration and administration of Atlassian Products such as JIRA Core, JIRA Software, Confluence, and key 3rd-party add-ons
  • Have conceptual and practical understanding of SDLC, ITIL, and Agile Frameworks
  • Bachelor’s degree in Computer Science or related field
  • Ability to work independently with minimal guidance in a dynamic, ever-changing environment
  • Ability to manage multiple clients and deliverables at any given time through effective time-management and planning
  • Good work ethic and the ability to work with diverse teams across different time zones
  • Demonstrate good interpersonal skills and communication, both written and spoken
  • Responsive to internal and external requests
  • Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
  • Must have willingness and ability to travel domestically approximately 40-50% of the time to meet client needs.
We want to hire great people. We move fast, work hard, and play hard too so we want you to know our expectations up front:
Smart, quick learner – we lead our industry and want to keep pushing
- Gets things done – efficient and organized
- We strive to make things better
- We’re a team – so everybody does the dishes, no lone rangers here
- Excited to work on projects with lots of unknowns and devise elegant and maintainable solutions

Nice to have:
Experience in consulting and solution based professional service