Arranges for the efficient and accurate registration of all patients to include positive patient identification. Obtains required signatures and provides general information regarding hospital policies, registration procedures, benefits, patient rights, and patient financial responsibilities. Responsible for accurate information collection, and providing exemplary customer service. Conducts patient interviews in a courteous and confidential manner in order to obtain and record patient demographic, insurance, and financial information. Accurately enters all information in the ADT system, completing all necessary forms (i.e. Medicare Questionnaire). Obtains patient consent signatures. Reviews physician orders for completeness and accuracy. Prints patient identification documents, including bracelet, face-sheets, and patient labels. Scans all pertinent documents including physician orders, consents, insurance cards, and photo IDs into the document imaging system. During the registration process, verifies insurance eligibility and benefits for all applicable insurance companies utilizing the electronic insurance verification system. Informs and collects the patient of any financial responsibility for deductible, co-insurance and/or co-pay amounts.
Hospital-Northern VA Med Ctr
Department Number and Name
010048206 SNVMC Patient Access
Sentara Northern Virginia Medical Center, Emergency Department is recruiting for a full time time Admitting Rep to work days. We seek a candidate who is a high school grad or equivalent and who has previous experience working in a clerical, medical setting. We prefer candidates with registration experience.
Department/Position Overview: This position will join the Team in our Emergency/Registration department. Position will serve as first point of contact for patients, family members and visitors on unit assigned. This will require excellent customer service and communication skills. We would prefer to consider candidates who have previous experience working in a medical/clerical setting.
Facility Highlights: Sentara Northern Virginia Medical Center is a 183-bed not-for-profit hospital located in Woodbridge, Va. We combine the resources of a major health system with the compassionate, personalized care of a community hospital.
We offer quiet, private rooms and high quality care focused on safety and patient satisfaction. Our clinical services include advanced imaging, cancer services, cardiovascular care, emergency care, lab services, orthopedics, weight loss services and more, all powered through Sentara eCare®, a comprehensive electronic medical record system.
Sentara employees strive to make our communities healthier places to live. We’re setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, CLICK HERE!
Join our team, where we are committed to quality healthcare, improving health every day and providing opportunity for training, development and growth!
High School Grad or Equivalent
Required: Data Entry - Previous experience, Medical Office - 1 year
Preferred: Registration - Previous experience
Licenses and Certifications
None, unless noted in the “Other“ section below
Preferred: None, unless noted in the “Other“ section below
In lieu of 1 year medical office experience, one of the following work experience or skill levels is required: 1. Completion of a healthcare related certificate program 2. Completion of higher level of education 3.One year in a customer service oriented position