Enrollment Specialist

Envision Healthcare Longview, TX


Enrollment Specialists will support the division in facilitating the enrollment (submitting of applications) of the providers with the various government healthcare payors and third-party billing entities that require provider enrollment. They are responsible for the accounts receivable on hold pending provider number assignment by the payors as a result of a successful enrollment. They may be expected to assist in special projects depending on the division.

Essential Duties and Responsibilities:

* Prepare applications for all new providers for up to 10-12 divisional contracts.

* Send pre-populated applications to the providers for completion.

* Requires acute detail-orientation for responsibility of accuracy of forms and information pre-populated on the enrollment applications.

* Track and follow up with providers for timely return of all required documents and applications.

* Submit applications to payors.

* Track and follow up with payors to obtain provider numbers.

* Build relationship with divisional payors to facilitate enrollment.

* Proactive on resolution with payors.

* Work with Billing Company for current applications and system updates.

* Maintain and work reports of non-compliant providers and held A/R.

* Strong computer skills in Microsoft Word, Excel and databases. (Intermediate level)

* Daily work with Excel spreadsheets in managing providers, contracts and payors.

* Capable of working independently.

* Build knowledge base for payor requirements and forms.

* Develop strong working knowledge of payor policies for multiple states.

* Ability to work with high volume enrollments. (example: 10 contracts with 40 providers per contract)

* Responsible for significant large dollar amounts in Held AR.

* Establish strong relationships with team members.

* Resourceful working under pressure in a fast-paced team environment.

* Capable of meeting time-sensitive deadlines and multi-tasking. (timely filing of applications)

* Accountable for corrections or rejections of claims due to enrollment errors.

* Adhere to all company policies and procedures.

Effective information systems security is a team effort involving the participation and support of every EmCare employee who deals with information systems. It is the responsibility of every employee to: Attend Information Systems security training, when offered. Comply with Information Systems security policies, standards and procedures. Use all available protections to safeguard computer systems under their charge from unauthorized access. Report all suspicious requests, incidents, and situations

Non-Essential Duties and Responsibilities:

* Perform other duties as assigned.

Minimum Qualifications:


* Bachelor's degree preferred


* May substitute equivalent work experience

* Two years previous enrollment experience preferred

* Government healthcare payor experience is preferred.

* Database experience is a must.

Knowledge and Skills:

* Effective oral, written and interpersonal communication skills

* Strong telephone skills.

* Microsoft Word and Excel experience is required.

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