Requisition Number: TOGET03652
As one of the nation’s largest not-for-profit Medicare Advantage plans, serving more than 200,000 members in California, SCAN Health Plan has been a mission-driven organization dedicated to keeping seniors healthy and independent for over 40 years. SCAN employees are passionate about what they do, and understand that success is based on achieving the mission. Employees are afforded with the training and tools necessary to do their jobs and are rewarded for their efforts and recognized as experts in their fields. To learn more, visit scanhealthplan.com or follow us on social media: LinkedIn; Facebook; and Twitter.
Administers the services that support social programs benefiting older adults and the community. The Togetherness Coordinator oversees the staffing and scheduling of sessions and events to meet program goals.
Administer the services provided through social programs benefiting older adults and the community. Establish session and event schedules, assign supporting volunteer staff, organize logistics, and facilitate the delivery of services to clients.
Establish and maintain positive working relationships with community organizations.
Continually promote volunteer opportunities throughout the organization and within the community.
Maintain an active volunteer pool by recruiting and interviewing potential candidates, processing paperwork for clearances/permissions, training, running scheduled reports, organizing recognition events and facilitating volunteer meetings. Leads volunteers in the delivery of client services. Provides work direction, monitors performance and coaches to develop staff skills.
Maintain client database and track participation and engagement in events and activities.
Develop and maintain program evaluation and tracking protocols by establishing tracking and matching systems to monitor client intake, progress, satisfaction and outcomes.
Identify, report and manage program enhancement opportunities.
Other duties as assigned.
Bachelor’s Degree or equivalent work experience.
5 years of work experience in an administrative role responsible for coordinating client services.
Experience scheduling and leading the work of others is highly preferred.
Experience working with older adults is preferred.
Ability to build successful relationships with a variety of people.
Ability to speak comfortably in front of large, diverse audiences
Ability to take initiative and work independently, while also building teams.
Experience coordinating diverse groups of individuals to achieve success of the overall program.
Strong interpersonal skills, including excellent written and verbal communication skills
Strong organizational skills; ability to multitask.
Ability to appropriately maintain confidentiality and abide by HIPPAA legislation.
Strong analytical and critical thinking skills required.
Bilingual Spanish preferred.
What's in it for you?
- A competitive compensation and benefits program
- An annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO)
- Ten paid holidays per year, plus 1 additional floating holiday
- Excellent 403(b) Retirement Saving Plan with employer match
- Robust employee recognition program
- Tuition reimbursement
- A work-life balance
- An opportunity to become part of a team that makes a difference to our members and our community every day!
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employee will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.