Print Lead
Exela Technologies Inc.
 Livonia, MI

The Team Lead is responsible for supporting the activities within a department of a specific facility. In addition, the Team Lead oversees the daily department production activity and facilitates departmental workflow, while working closely with the Supervisor and/or Manager. The Team Lead also trains, assists, and monitors staff.

Essential Functions and Responsibilities

  • Inform, implement, and communicate all departmental and company policies and procedures.
  • At the direction of the Manager, Team Lead may communicate directly with client and/or client personnel on status of requests, disposition of inquiries, etc.
  • Assure that inventory audits are performed regularly, escalating any and all non-reconciled discrepancies to direct Manager.
  • Assure that appropriate production level documentation is completed for all production staff.
  • Complete production and quality assurance reports.
  • Train new staff as needed, and coach/counsel staff with the assistance of the Manager.
  • Delegate and direct daily workflow needs to employees.
  • Monitor employee performance and attendance and submit appropriate documentation to Manager for disciplinary and performance review purposes.
  • Receipt, retrieval, and delivery of all requested file and/or containers per client request and within established Service Level Agreements
  • Assure that safety protocols are followed at all times, escalating any issues directly to Management.
  • Perform daily inspection of facilities, assuring the production site is clean, organized, and free of hazards as well as inspecting all entry points of breaches and/or potential breaches to building security. Escalate immediately, any issues of concern to Management.
  • Additional responsibilities and duties may be assigned.

Qualifications

  • KNOWLEDGE/EXPERIENCE/SKILLS: Minimal requirements for education, knowledge and experience:
  • High School Diploma or GED. Associates Degree preferred.
  • Previous leadership experience required.
  • 1 - 3 years of production and/or clerical experience required.
  • Proficient in Microsoft Office.
  • Good communication skills, both written and verbal.
  • Proficient analytical, decision making, and problem solving skills.
  • Demonstrated excellent interpersonal/relationship skills
  • Excellent prioritizing and time management skills.