Under direct supervision by laboratory technologist, leader and/or supervisor, and according to defined protocols, performs select procedures on blood and/or other body fluids or specimens, involving manual techniques or the use of laboratory instruments and information systems. May perform phlebotomy as needed.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Performs select chemical, cytologic, hematologic, histologic, immunologic, microscopic, morphologic, microbiologic, and/or specimen preparation procedures on blood and/or other bodily fluids or specimens, according to defined protocols, involving manual techniques or the use of a variety of laboratory instruments, including information systems.
- Applies knowledge, training and clinical experience to operate instruments and assess performance according to defined protocols and quality control checks.
- Prior to release of analytic data, recognizes and refers implausible results, equipment malfunctions, or special/unusual circumstances to laboratory technologist, leader, or supervisor.
- Within established parameters, standardizes, calibrates, performs preventive maintenance, quality control, and limited troubleshooting on laboratory equipment, instruments, or information systems.
- Complies with established departmental and institutional policies and procedures, including compliance, quality assessment and improvement, safety, environmental, and infection control.
- Maintains confidentiality of patient information.
- Participates in various quality assessment and improvement and regulatory agency activities in the department, including proficiency testing, gathering data for quality assurance monitors, developing and adhering to safe work practices, participating in quality improvement committees, and successfully completes regular competency assessments.
- According to established protocols, guidelines and policies, communicates with internal and external customers including nurses, physicians and other health care workers concerning lab results, procedures, technology, and related issues.
- Assists in gathering data for the evaluation, correlation and introduction of new instruments or procedures.
- Assists with validation of information systems.
- Demonstrates technical laboratory skills or systems to students, residents and new employees for select procedures.
- Attends and participates in department continuing education and in-service programs.
- May perform phlebotomy or other related duties as assigned or requested.
- Completion of an Associate Degree Program in Medical Laboratory Technology or Laboratory Science required. (Note: Certain employees hired prior to 2005 do not fully meet these minimum requirements, but their qualifications have been grandfathered as acceptable.)
- Certification from a recognized national certifying agency (ASCP or NCA) required.
- Demonstrated technical proficiency and theoretical knowledge sufficient to perform laboratory functions.
- Vision: Near Acuity: Ability to see clearly at 20 inches or less.
- Depth Perception: Ability to judge distance and space relationships.
- Accommodation: Ability to adjust vision to bring objects into focus.
- Colorvision: Ability to distinguish and identify different colors.
- Ability to communicate effectively with others.
- Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS' Customer Service Policy and summarized below: Communication, Ownership, Understanding, Motivation, Sensitivity, Excellence, Teamwork, Respect
- Must practice the customer skills as provided through on-going training and in-services.
- Must possess the following personal qualities:Be self-directed, Be flexible and committed to the team concept, Demonstrate teamwork, initiative and willingness to learn, Be open to new learning experiences, Accepts and respects diversity without judgment, Demonstrates customer service values
PHYSICAL DEMANDS/WORKING CONDITIONS:
- Regularly exposed to infection from disease-bearing specimens, organs, and tissues.
- Regular exposure to electrical equipment, chemicals, odors, changing temperatures, and frequent interruptions.
- May handle absentee replacement on short notice.
- May require prolonged standing walking, and the ability to lift/carry up to 25 pounds.
- Eye and face protection, gown, lab coat, apron, mask, non-sterile medical gloves, and utility gloves as required by task or duties.