Office Manager - Hospice Branch (50714)

Gentiva Health Services, Inc. Livingston, TX
I believe that the care we give can make every moment count.

Compassionate care, uncompromising service and clinical excellence – that's how our Hospice improves quality of life in the final stages of life. By delivering palliative care by hospice professionals, our patients can spend their remaining days in comfort and peace. Kindred at Home, a division of Kindred Healthcare Inc., is the nation's leading provider of comprehensive home health, hospice, and non-medical home care services.

Kindred at Home, and its affiliates, including Gentiva, delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.

We believe that every moment matters. We believe in compassionate care. Most of all, we believe in dignity and respect for each patient we serve.

I believe my work is my calling.

As an Office Manager, you will:

* Interact with other Managers and Directors on a professional level to ensure their administrative needs are being met by the office support staff.

* Work closely with the Executive Director to facilitate communication and efficiency within the entire company.

* Ensure that job-related injuries are reported to Workers' Compensation Carrier in a timely manner.

* Contact Employee Service Center regarding any Leave of Absence according to Company policy in a timely manner.

* Process payroll, ensuring all information is entered accurately, verified and processed according to Company policy and procedure in a timely manner.

* Compile timesheet data, which can include gaining approved signatures and correcting addition errors.

* Compile all information into Payroll bi-weekly worksheet and obtain Executive Director's signature for approval and to Payroll by the payroll deadline, unless deadline is revised for special considerations.

* Upon receipt of payroll report or package, verify data entered was processed and paychecks are accurate.

* Contact Payroll with discrepancies and ask for manual checks per current policies.

* Submit all required HR related paperwork to the Employee Service Center Rep.

* Maintain accurate and up to date information for all vendor and nursing facility contracts. Keep information in an orderly manner readily accessible for review.

* Ensure that all required A/P related paperwork is submitted and that vendors are paid.

* In the absence of a Site Revenue Coordinator, work with Admissions Coordinator to run "A/R Checklist".

* Monitor compliance with the budgeted amount for office management.

* Supervise the purchasing and material management functions for all non-patient related items such as office supplies, kitchen supplies, water/coffee supplies, flowers, etc.

* Facilitate all non-patient related bills for payment invoices according to Company policy and procedure.

* Manage long distance, courier service, express mail, postage, pager and cellular phone bills as appropriate.

* Maintain database system for all assigned keys, laptops, pagers, cellular phones, home locations, and home phone numbers.

* Analyze and organize office operations and procedures such as front desk procedures, uniform correspondence styles, typing, flow of correspondence, filing, requisition of supplies, and other clerical services.

* Participate in staff meetings, department meetings, team meetings, briefings, in-services, committees and other related activities as needed.

* Maintain personnel compliance information (i.e. licenses, TB/HepB, required education, etc.) and run reports on a monthly basis.

* Ensure new hires and transfers have completed background checks and other screening as required and in compliance with state and federal regulations.

Required Skills

Qualifications

* High school diploma or equivalent

* College degree preferred.

* Minimum one year office management experience

* Medical billing experience preferred

* Working knowledge of state legal and regulatory compliance requirements as they relate to hospice

* Excellent customer service skills

* Proficient computer skills required (Microsoft Word, Excel and Access preferred)

* Professional telephone and email etiquette

* Ability to maintain business and clinical files in a systematic and orderly fashion

* Interpersonal skills that promote interdisciplinary collaboration and effective communication and the ability to work in an interdisciplinary setting

Required Experience

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.