Operations Analyst

Dillard's Inc. Little Rock, AR
Dillard’s is searching for an Operations Analyst who can review business processes and make a variety of recommendations for improving efficiency and service. The Operations Analyst will actively monitor our company operation and make recommendations to management about enhancing business processes.Schedule and maintain batch jobs that run through our job scheduler, Zeke.

Approve and monitor all changes that are made on our Z/os operating system.

Code and maintain all procs and job cards using (JCL) Job Control Language.

Understand, maintain and ultimately make recommendations on job flow dependencies so our job flows run as efficiently as possible.

Rotate 24/7 on-call duties with team members.

Set up online reports using our reporting tool Page Center.

Work with internal and external auditors to prepare documentation for our SOX and PCI yearly audits.

Collaborate with Windows Administration and Information Security teams to secure Windows InfrastructureWorking knowledge of JCL

Intermediate knowledge of Z/os operating system

Understands change control processes

Ability to explain technical details to non-technical associates

2+ years working in an IT role

Working knowledge of Windows/AIX operating systems and networking a plus

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