Little Rock - Dispatcher

First Group America Little Rock, AR
Now Hiring a Dispatcher - Little Rock, AR

At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.

At First Student, we are proud to offer:

* Tremendous Career Advancement Opportunities due to a strong presence across North America

* Positive and rewarding work environment

Dispatcher Responsibilities:

* Oversees all routes and scheduling of buses

* Counsels and coaches drivers and monitors

* Handles heavy phone and radio traffic

* Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager

* Serves as primary communication liaison with major contracted customer

* May handle charter reservations, billing, or driver payroll

* Provides solutions to drop-off and pick-up problems

* Handle back-up driver duties or perform miscellaneous clerical duties as needed

* Completes assignment of special projects

* Assists with supervision of day-to-day operations

Dispatcher Experience and Skills Required:

* 3-5 years experience

* High school diploma or equivalent

* Basic knowledge of radio dispatch equipment

* Excellent communication and customer service skills

* Ability to deliver under time constraints and deadlines

* Previous terminal operations, dispatch, or driver experience

* Computer literate

First Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.

Apply today to join our team!

First Student is an Equal Opportunity Employer.