Financial Aid Counselor

Benedictine University Lisle, IL
Founded as a Catholic university in 1887, Benedictine University is located in Lisle, Illinois just 25 miles west of Chicago, and has branch campuses in Springfield, Illinois and Mesa, Arizona.

We are Catholic. All are welcome. Benedictine University seeks employees who understand and contribute to the University’s mission and vision. Inspired by our Catholic Benedictine mission and identity, our academic community is committed to inclusion. As an institution, we express our commitment to our identity as a Catholic and Benedictine institution through our values as they are manifested throughout the University. As such, all employees are expected to support the University’s Catholic Benedictine mission and identity and to contribute to its distinctive intellectual life in an effort to help each student and each other to thrive academically, professionally, and personally in our religiously and culturally diverse academic community.

Job Title: Financial Aid Counselor

Department: Office of Financial Aid

Reports to: Director of Financial Aid

Position Summary: Assist the Senior Associate Dean and Director of Financial Aid in compliance-related issues for all programs, including the preparation of files and responses during the audit process. Provide comprehensive financial aid services to students enrolled in the Benedictine University non-traditional programs. S/he will provide expertise in identifying the adult students’ financial aid needs and unique processing requirements for non-traditional academic programs.

Essential Job Responsibilities:

1. Packaging Non-Traditional Students – Perform complex financial aid processes, such as determining student aid eligibility, awarding non-traditional students, accommodate overlapping academic and loan periods, and disburse loan funds, all the while maintaining accurate financial aid documentation to ensure compliance with Federal and State regulations.

2. Research and implementation – Serve as point person within the office for ensuring compliance with federal regulations. Attend training in person and via webinar and review information disseminated by State and Federal agencies and professional organizations to keep abreast of changes and updates to regulation. Update departmental policies and procedures accordingly.

3. Completion of Return of Title IV Funds Calculations and Peer Reviews – Run weekly reports capturing the course withdrawal information of all graduate and professional students and complete R2T4 calculations, as necessary. In addition, function as the coordinator of the R2T4 Peer Review process to ensure that calculations are correct and in compliance with federal regulations.

4. Counseling – Counsel and advise prospective and current students via phone, e-mail, and in person in all aspects of the financial aid process by providing accurate information in a professional manner. Manages special academic programs, such as the nurses, MBA10K and doctorates by tracking and maintain flow of these students through the financial aid process.

5. Award and Loan Authorization Review - Ensure timely and accurate disbursement of loan funds by reviewing eligibility criteria at the time of scheduled loan disbursements.

6. Represent the Office of Financial Aid - Participating in various University recruitment functions throughout the year such as open houses, advising & registration information sessions.

Other Functions:

1. Assist other financial aid staff with questions and provide resolutions to aid and/or regulatory issues.

2. Coordinate with the Associate Dean of National Academic Development to update and submit changes to our institution’s Federal Program Participation Agreement in a timely manner.

3. Assist staff in other departments in the resolution of student issues.

4. Assist in preparation of files and responses during the audit process.

5. Performs other related duties as assigned.

Minimum Job Requirements:

Education: Bachelor’s degree preferred.

Experience: 2 years office experience, customer service, and computer knowledge.

Specific Skills: Knowledge of financial aid policies and procedures; Ability to complete moderately complex administrative paperwork and to make administrative/procedural decisions and judgments; Database and records management.

Specific Knowledge, Licenses, and Certifications: NA

Supervisory Responsibility (if applicable): Minimal, student workers.

Working Conditions: General office environment.

Benedictine University does not discriminate in its admissions or educational policies, programs or activities; scholarship and loan programs; athletic and other University administered programs or employment practices on the basis of race, creed, color, national origin, sex, sexual orientation, age, disability, military or veteran status, marital status, citizenship, or any other characteristic protected by applicable law. The laws applicable to Benedictine University include constitutional and statutory protections of the University's rights as a religiously sponsored institution. This policy of equal employment opportunity applies to all employment and personnel practices including, but not limited to, recruiting, hiring, promotion, training and compensation.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Benedictine University is an Equal Opportunity Employer.