Partner Specialist - Forcepoint

The Partner Specialist position supports Account Managers with presales questions. The Partner Specialist will have direct day-to-day contact with the sales force and is also responsible for educating Account Managers on the technologies and resources available to them.

Key Areas of Responsibility

* Answer presales technical or program questions for CDW Account Managers

* Assist Account Managers in providing solutions to their customers

* Educate Account Managers on the products and resources to help them become as self-sufficient as possible

* Review quotes and orders to minimize RMAs and identify potential add-on opportunities

* Work with other departments at CDW to further relationships with customers, CDW, Partners, and Account Managers

* Conduct conference calls with customers

* Obtain relevant industry and/or partner certifications and attend approved outside trainings

* Tracking of sales interactions.

Other Responsibilities

The Partner Specialist may also be responsible for any of the following activities, based on specific role:

* Provide feedback to CDW Product Management and Purchasing concerning stocking levels and sales trends

* Assist in training of Account Managers

* Identify ways to increase partner profitability through program utilization and solution selling

* Achieve assigned revenue and profit goals that align to company objectives

* Assist partners to execute to the mutually agreed upon strategies between the partner and CDW through sales awareness activities

* Identify tools for increasing Account Manager productivity

* Assist Partners with internal marketing efforts at CDW designed to increase sales

* Concentrate on certain areas of technology driven by partner focus or company technology objectives

* Participates in red carpets and customer meetings as appropriate


Minimum Qualifications

* Bachelor's Degree or 2 years' experience in technology sales or pre-sales consultation

* 1 year experience in sales and/or marketing

Other Required Qualifications

* Strong passion for learning and teaching others

* Proven group presentations skills

* Motivated and self starting

* Ability to think creatively and come up with proactive ideas that will increase sales

* Strong problem solving skills

* Must be able to communicate effectively and in a constructive manner with management, peers and coworkers

* Concentrate on certain areas of technology driven by partner focus or company technology objectives

Preferred Qualifications

* Experience in technology sales

* Relevant partner technical certifications

* Experience working in a fast-paced work environment

Job Category: Product and Partner Management

Job Type: Full-Time

Travel Percentage: 0%