The Navigator position will provide support to patients and their family members to navigate appointments, services, resources, and schedules related to the care provided within the division of Pediatric Urology.
This position will work with patients and caregivers to facilitate communication between physicians, clinic staff and all other care providers in the continuum of care in order to identify strategies and resolve barriers to healthcare.
The patient navigator will address and resolve concerns and issues in order for treatment plans to be the most effective. Promote customer satisfaction to both patient families, referring providers and practices as well as maintain positive relationships within UKHC.
Skills / Knowledge / Abilities
Use of electronic medical record, good problem solving skills. Excellent communication and customer service skills. Knowledge of and experience working with community based resources providing services to the identified patient population.
Does this position have supervisory responsibilities? No Preferred Education/Experience
Previous experience in education and health care preferred.
Deadline to Apply 08/09/2020 University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.