Commercial Liability Claims Specialist

Erie Insurance Lexington, KY
Position Summary

As a Commercial Liability Claims Specialist in the Kentucky Branch Office, you will exercise independent discretion or judgment in handling complex and/or high exposure commercial liability claims. You will also evaluate and make recommendations regarding coverage of claims. Also assist or act on behalf of claims supervisor and litigation specialist when required.

* This position works from home anywhere in the state of Kentucky.

* A company car is provided.

Duties and Responsibilities

Establishes face-to-face contact with Policyholders, claimants and/or their representatives regarding commercial liability claims. Interviews insureds, claimants and others as required.Conducts extensive investigation into coverage, liability and valuation of claims. Exercises independent judgment and discretion in determining liability and total value of claims. Makes recommendations regarding coverage of claims and utilizes outside experts and counsel when necessary.Documents claims files. Sets and maintains reserves.Handles or assists in handling of litigated claims as directed. Makes recommendations regarding litigation as appropriate.Serves as a resource for other claims handlers regarding commercial liability claims handling.Assists in training adjusters as requested.Utilizing available opportunities, remains current on commercial claims handling practices and trends.Interacts with Agents, sales management and commercial underwriting. Regularly communicates claims status to all interested parties.Assigns and directs activity of independent adjusters.


Ability To Learn And Follow Procedures

Ability to Manage Complexity

Decision Making

Developing And Maintaining Relationships

Information Management Skills

Interpersonal Communication

Job-Specific Knowledge

Planning And Organizing

Problem Analysis

Service Orientation

Time Management


High school diploma, or equivalent, required. Bachelor's degree preferred. Five years of previous claims handling experience or equivalent experience in the medical or legal field required. Successful completion of Associate in Claims (AIC) program preferred. CPCU designation or progress toward preferred. Appropriate license as required by state. Valid driver's license and good driving record required.

Physical Requirements

Lifting 0-20 lbs; Occasional (

Lifting 20-50 lbs; Occasional (

Lifting Over 50 lbs; Occasional (

Driving; Occasional (

Pushing/Pulling; Occasional (

Manual Keying/Data Entry; Often (20-50%)

Climbing; Rarely

Nearest Major Market: Lexington

Job Segment: Underwriter, Liability, Claims, Law, Outside Sales, Insurance, Legal, Sales