Senior Solutions Analyst / Technical Business Analyst - TouchNet

Global Payments Inc. Lenexa, KS
Summary:

We are seeking a Sr. Solutions Analyst / Technical Business Analyst to join the Product Development team in a newly created position. Product Development is responsible for the creation and evolution of our uCommerce software. Our products include electronic payment, billing solutions, and commerce solutions based on today's latest technologies.

Job Details:

Senior Solutions Analyst will be expected to perform a wide variety of duties, including but not limited to:

* Identification of areas for improvement to processes, systems, and business practices

* Understanding market needs and translating them to specific software functionality

* Facilitating communication and management of both large and small scale projects across multiple departments

* Research, analyze, and present pros/cons for solution alternatives

* Maintaining the quality and stability of our products

* Manage multiple projects at various stages

Required Experience/Skills:

* 5+ years of experience in a technical analyst role with specific experience writing documentation for both technical and non-technical audiences in an Agile development environment

* Strong understanding of the development of web based software applications

* Ability to work across groups to form consensus including Marketing, Product Management and Development to define product features, documenting requirements, performing workflow analysis (use cases, diagramming, etc.), and translation into technical requirements

* Ability to communicate effectively across multiple channels, verbal and non-verbal

* Willingness to learn and adopt new technologies, methodologies, and philosophies continuously

* Experience utilizing a variety of tools in order to produce documentation and communicate requirements effectively

* Willingness and ability to work individually and in a group

* Ability to create progress with little or no specified direction on how to approach and execute a project

* Bachelor's degree, preferred

We are an EOE F/M/D/V.

Global Payments, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color creed, religion, sex, national origin, age, citizenship, disability, veteran status or any other protected status. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.