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Physicians Primary Care of Southwest Florida Lehigh Acres, FL
* Provide excellent customer service (friendly, courteous and helpful) to both our internal and external customers

* Prints, copies, and distributes schedules as needed.

* Prints patient encounter forms.

* Prepares patient charts for next day schedule.

* Verifies or confirms and corrects scheduling for next day appointments.

* Verifies accuracy of patient information at time of appointment.

* Receives, codes, and posts patient payments, issues receipts, and processes credit card transactions.

* Enters appropriate charge and diagnostic codes into patient accounts in computer.

* Ensures accuracy of insurance plans and procedures and co-pays.

* Assists patients with account questions or refers to Financial Counselor.

* Informs patient of any outstanding balances or pending insurance amounts or refers to Financial Counselor.

* Assists in filing insurance forms.

* Maintains accurate deposit information and slips to include reports and encounter forms.

* Reconciles daily cash and maintains balances at shift close.

* Answers office phones and assists with patient calls.

* Maintains strictest confidentiality.

* Performs related work as required.

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