Patient Access Specialist - Patient Access (MHB)

Catholic Health System Lebanon, IN
* Patient Access Specialist – Admissions (Mercy Hospital of Buffalo): The Patient Access Specialist is the "front line" Hospital/System liaison with customers, i.e.; patients, physicians, other hospital departments and offsite facilities and registers patients for all in and out patient services. The Patient Access Specialist is charged with the responsibility to provide access for patients to the Hospital/System while ensuring the Hospital or Offsite Facilities fulfill its registration, business and administrative requirements related to each patient encounter.

REPORTS TO: Supervisor, Patient Access Services Director of Patient Access (CH)

SUPERVISORY RESPONSIBILITIES:

None

SKILL AND EDUCATIONAL REQUIREMENTS (MINIMUM):

Education

* High School Graduate/or Equivalent

Experience

* Minimum one (1) year hospital registration or medical office experience required

Knowledge, Skill and Ability

* Familiarity with Medical Terminology; such as ICD-9 & ICD-10 Coding, physician orders, Medical Necessity ABN regulations required.

* Must possess general office skills, including but not limited to computer/keyboarding, fax machines and typing at least 30 wpm and demonstrated computer proficiency

* Familiarity with insurance plans; such as Medicare, Medicaid, private & commercial insurance required.

* Familiarity with eligibility tools ; such as Healthenet, Omnipro/Connex, EPACES, and other web-based tools.

* Posses excellent/effective communication/interpersonal skills

* Organizational skills, attention to detail and follow through a must

* Has the ability to maintain composure when interacting with a wide variety of customers and situations

* Highly motivated and willing to contribute skills and ideas for the overall improvement of the department

* Must be flexible and effective in a fast paced/changing healthcare environment

* Able to multitask

WORKING CONDITIONS:

* Physically, the employee must demonstrate sufficient hand and finger dexterity for the keyboarding/word processing skills required.

* Must also possess the stamina for sitting, standing or walking for prolonged periods of time.

* Must be able to physically maneuver registration equipment efficiently.

Physical Activity

ACTIVITY & STRENGTH: (SEDENTARY)

Low Lift (floor to knuckle): Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

Mid Lift (knuckle to shoulder): Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

High Lift (shoulder and above): Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

Full Lift (floor to shoulder): Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

Carry: Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

Push: Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

Pull: Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

Overall Strength Category: Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)

Dictionary Of Occupational Titles

Constant (C) 67-100% Workday

Frequent (F) 34-66% Workday

Occasional (O) 0-33% Workday

Not Present (N)

Activity - Job Demand

Walk – Occasional

Climb Stairs – Occasional

Stoop – Occasional

Kneel – Occasional

Crouch – Occasional

Reach (immediate) – Frequent

Reach (overhead) – Occasional

Handling – Frequent

Fingering - Frequent

Sitting – Frequent

Standing – Occasional

Push Cart - Occasional

Pull Cart - Occasional

HR Use Only: NYS DOL HR Use Only: WW HR Use Only: HH