Help Desk Analyst

Robert Half Technology Lawrenceville, IL
Ref ID: 01400-0010532765

Classification: Help Desk/Tech Support I

Compensation: $14.00 to $16.00 per hour

If you excel at coming up with creative solutions to technical issues, you might be right for this job. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be preferred for this Help Desk Analyst position. This Help Desk Analyst role is located in the Lawrenceville, IL area and is a short term temporary opportunity for 1-2 months and will work Monday-Thursday 3PM-1AM. Major responsibilities - Pinpoint recurring technical issues and present solutions to address the root of the problems - Independently investigate and implement solutions to technical issues - Solve technical help tickets submitted via phone, email, and walk-ups - Provide IT support for operating systems, productivity software, and a variety of other applications used internally
- Ability to recognize, evaluate, and resolve problems effectively - PC desktop/workstations experience desired - Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications - IT support ticketing system experience desired - Firm grasp of basic networking concepts - Demonstrated knowledge of user administration and bug fixing in a client server environment For more information please contact Mace Leonard at 317.687.3275 or send resumes direct to [Click Here to Email Your Resumé].

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

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