Digital Marketing Operations Manager

TSR is a relationship-based, customer-focused staffing company. For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.

Industry: Pharmaceutical

One of our most prestigious clients is looking for a Digital Marketing Analyst. This is a long term opportunity located in the Princeton NJ area.

Skills required:

* Responsible for the project management and execution of multi-channel tactics from kick-off to go live

* Multi-channel tactics include but not limited to: websites, mobile, email, IVA, Social, SMS, contact center and others

* The strongest emphasis is on web, email

* Partner with the Hub(s) and other stakeholders in developing a detailed project plan while identifying inter-dependencies

* Coordinate and lead activities between MC Hub(s), Publishing/IT, and external (vendors, agencies, production hub vendor) partners as appropriate to facilitate timely delivery of multi-channel tactics

* Drive the matrix team in delivering the project on target while adhering to the Op Model, be agile and adept at adjusting plans and timing.

* Lead project kick off and weekly status meetings, co-organize functional team meeting(s), track project deliverables, gather updates from stakeholders, review project documents, identify/manage project risks/issues and update overall project status

* Challenge status quo and drive continuous improvement on operations ? provide actionable recommendations to project approach and identify opportunities to increase speed and efficiencies

* A minimum of 3~5 years of relevant digital marketing project management experience

* Principle knowledge of pharmaceutical marketing and sales business processes highly preferred

* Strong matrix team experience leading cross-functional CRM/marketing initiatives, project/process management

* Capable of working in ambiguity and establishing and maintaining cooperative working relationships with the matrix team

* Excellent critical thinking and problem solving skills with the ability to work in a fast paced environment

* Exceptional production management and quality assurance skills; must thrive in a fast-paced, fluid environment, be a self-starter with strong multi-tasking abilities, and have meticulous attention to detail

* Proficiency with portfolio/project management tools (e.g., MS Project, Workfront, JIRA)

* Experience collaborating with internal/external clients and managing external vendors