Case Manager- Meals on Wheels Program

Catholic Charities of Southern Nevada Las Vegas, NV

The Case Manager is responsible for conducting in-home assessments for the Meals on Wheels Program to determine eligibility and developing care plans identifying and addressing any other unmet needs of seniors age 60 or older. The case manager will initiate referrals to community agencies and will ensure that needed services are provided in a timely manner.


* Prepare daily route maps and compile necessary forms and paperwork for daily visits, on a weekly schedule of 20-25 visits per week.

* Drive personal vehicle to scheduled visits.

* Using established procedures, conduct initial home assessments and annual recertification assessments for Meals on Wheels to determine program eligibility and determine if individuals have additional needs with which they need assistance.

* Provide thorough explanation of program guidelines to clients and obtain signed authorization to proceed with services and any interagency referrals.

* Complete documentation of program activity utilizing a range of computer programs and data collection systems.

* Maintain awareness of potential resources in the community that may be of benefit to target population.

* Complete 30-day client follow-up calls. Follow through with referrals made to ensure that necessary services and resources are established and provided in a timely manner.

* Protect all confidential information, Agency property and electronic data. Comply with safety rules.

* Other duties as assigned.


* Possess excellent oral and written communication as well as management skills.

* Sound judgment to ability to work autonomously. Prioritize work and meet necessary deadlines.

* Ability to work in a variety of settings with culturally diverse senior citizen groups and demonstrate the ability to be sensitive in regards to factors such as age, disability, ethnicity and income level.

* Must have a strong sense of focus and must be task-oriented and non-judgmental with a clear sense of personal boundaries.

* Proficiency in computers and software including Microsoft Office.


* Bachelor's degree preferred from an accredited college or university in social service field.

* Must have a background in social service field and experience working with senior population.

* Flexible schedule to work after hours and weekends, as necessary (regularly scheduled work hours are Monday through Friday, 7:30 a.m. to 4:00 p.m.)

* Must be at least 25 years old, a valid Driver's License with current minimum Nevada state required auto insurance.

* Bilingual in Spanish and English.


* Primarily works in office environment, but will also work throughout the agency and off site.

* Ability to communicate with clients, supervision and co-workers.

* Ability to frequently communicate by telephone.

* Ability to operate and use office equipment, especially computer, keyboard and mouse.

* Ability to continuously sit and/or stand. Ability to climb stairs as needed. Ability to drive vehicle and frequently enter and exit vehicle.

* Job duties are largely performed in clients' homes where temperature variations, as well as pet hair and other allergens may be present.

* May occasionally lift up to 25 pounds.

This position pays $15.00 per hour.

Catholic Charities of Southern Nevada offers an excellent benefits package including insurance benefits, paid time off and retirement plan.

CCSN is a drug free and equal opportunity employer. All employees must successfully complete a drug test and background check prior to employment.

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