Sales Coordinator
McGraw-Hill
 Langley, VA
As a member of our PreK-12 team, you'll create robust digital tools and learning solutions in a variety of formats that are used by millions of educators and students every day.

Our innovative solutions reach students in new ways and achieve better results in the classroom and beyond. From math and science to health and art, the work the School team does impacts the next generation of learners.

We embody the values we hope to inspire in all students by being fun, hard-working and passionate.

With the fast-changing landscape in education and the rapid evolution to digital, McGraw-Hill has an exciting opportunity for a Sales Coordinator to join our School Team. We seek a highly motivated and self-starter applicant who is both detail oriented and customer focused to continuously improve student, instructor and institutional teaching/learning experience through McGraw-Hill’s digital courseware and Apps management of our MIDI series products.

Your contribution to the team includes:
 ·         Partner with and engage key existing customers to provide post sales services to customers
·         Point of contact and relationship manager for our customers on technical and support issues, problem solving and training requirements
·         Provide step by step guidance to customers over the phone or through WebEx
·         Support sales team on research, demo request, sample book request and other ad-hoc activities

What you’ll need to be successful:
·         Bachelor’s degree with at least 1 year of experience in sales support function
·         Eye for details and is focus on quality and efficiency
·         Fluent reading and writing skills in English and Mandarin

作为中国SCH销售团队的成员,销售助理需要协助团队做好米迪全系列电子账号管理和手机Apps的正常使用及管理;协助销售团队与新加坡电子产品经理对接,做好电子产品的问题处理。协助整个团队更好的完成年度目标

关键职责:
·         对所有米迪系列产品的电子账号进行管理,提供必要的服务,确保客户课堂软件和家用Apps的正常使用
·         帮助新客户熟悉并熟练使用所有米迪系列产品的电子资源
·         电子平台: 本地服务和支持(ConnectEd, Connect, Aleks, etc)
·        相关工作做到服务的及时性、持续性,解决问题要到位
·       使用各种途径,做到及时了解客户的问题,并及时处理相关问题;即使不能马上解决,也要持续与客户保持密切联系,直至问题成功解决
·       办公室样书管理;客户样书使用管理;书展样书准备
·       必要的市场调研,发现潜在市场和潜在客户

任职要求:
·         大学本科
·        沟通能力强(对内、对外)
·         责任感强
·         注重工作效率和工作质量
·         学习能力强,速度快
·         熟练使用MS Office
·         能够熟练读写英语
As an education innovation company, we're proud to play our part by inspiring learners around the world. If you bring your curiosity, we'll help you grow in a collaborative environment where everyone shares a passion for success.

Are you ready for a new challenge? Apply for a career at McGraw-Hill and together, we'll impact the world.