On-Site Printer/Copier Repair Technician

Stewart Business Systems Lakewood, NJ
Stewart Business Systems is a subsidiary of Xerox. We are the elite sales and service provider of digital document imaging solutions for the entire state of New Jersey and eastern Pennsylvania. We're a locally run company trusted by the region's businesses since 1959 and now have the backing of a Fortune 500 company, Xerox. We're headquartered in Burlington, New Jersey and have offices in Princeton, Clifton, Brick, NJ; as well as Philadelphia and Willow Grove, PA. We offer extensive product and service training, strong benefits, competitive compensation, and a positive working environment.

We are seeking skilled printer repair technicians. A+ Certification is a plus.

* Maintain and repair printers at customer locations

* Troubleshoot/diagnose printer problems in a connected environment

* Interact with external customers for the purpose of determining service needs on equipment and ensuring overall customer satisfaction with the service performed

* Install all manufacturer mandated equipment modifications and updates on assigned equipment

* Process required paperwork associated with service of equipment

* Maintain and manage own parts inventory

* Perform other related duties as required

* High School diploma required

* Minimum of 1 year in a service role repairing printers. A+ Certification is a plus. HP printer experience is a huge plus.

* Technical knowledge typically gained through completion of technical school and related experience

* Hardware/software troubleshooting

* Connectivity experience a plus

* Installation experience

* Ability to read and comprehend written technical information in the form of technical manuals, parts books, and relevant publications

* Interpersonal skills and professional verbal communication skills

* A relatively high level of analytical ability to identify solutions to human, technical, or administrative problems

* Valid driver's license, insurable driving record, and own vehicle

* Strong organizational skills

Physical Demands/Working Conditions:

* Ability to work under stress/pressure to meet deadlines and financial objectives

* Ability to move frequently walk, stoop, bend, squat, and kneel

* Ability to lift tool cases and assorted service-related tool weighing 25 to 50 pounds

* Ability to travel to customer sites, offsite meetings, company-related functions, etc., on short notice