To-Go Coordinator
Bloomin' Brands, Inc.
 Lakeland, FL

The To-Go Coordinator will oversee daily To-Go and Delivery Operations, enforce behaviors, coach all Take Away/To-Go/Delivery Team Members, support when needed and visit cars to ensure all Customers are 100% satisfied. Partners with Management team to ensure company standards are adhered to and recommends enhancements to the process. Oversees Customer feedback, systems, and ensures Delivery Marketing collateral is distributed appropriately. Organize and execute Grassroots Marketing efforts, facilitate new Delivery hourly training and on-going delivery training, “Own“ the delivery customer service experience.