Medical Assistant 2

Mercy Health System Lake in the Hills, IL
JOB SUMMARY Provides support with the daily activities of a medical office by performing the following duties and other duties as assigned. May be required to work overtime during peak periods. # ESSENTIAL DUTIES AND RESPONSIBILITIES # # Rooms patients, collects assessment data and prepares patient according to specific need. Assists in examination, treatment and other clinic procedures. Assists with laboratory procedures, screening tests and QI projects. Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel. Schedules appointments and enters appointment date and time into computerized scheduler. Conducts reminder calls to all patients. Greet and directs patients, salespeople, and visitors. Registers patients by verifying that patient#s record is up to date and accurate. Makes appropriate changes in computer system and on patient#s chart. Coordinates referrals for patients through insurance and other physician offices. Collects payment from patients and issues receipt. Prepares and maintains patient charts. Maintains and orders supplies. # AGE OF PATIENT POPULATION: Neonate, Child, Adolescent, Adult, Geriatric################# ################################ # COMPETENCIES #################################################### To perform the job successfully, an individual should demonstrate the following competencies: # Quality - Follows policies and procedures. Adapts to changes in the environment. Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance. # Service - Responds promptly to requests for service and assistance. Meets commitments. Abides by MHS confidentiality and security agreement. Shows respect and sensitivity for cultural differences. # Partnering - Supports organization#s goal and values. Exhibits objectivity and openness to other#s views.# Gives and welcomes feedback. Contributes to building a positive team spirit.# Generates suggestions for improving work. # Cost - Conserves organization resources. # EDUCATION, TRAINING, # EXPERIENCE # Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a postsecondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education. # Experience in clinic setting preferred. # CERTIFICATION/LICENSURE ############################ ########### Current CMA certification through the AAMA (American Association of Medical Assistants) or RMA certification through the AMT (American Medical Technologists) or CCMA (Certified Clinical Medical Assistant) through NHA (National Healthcareer Association) that have also completed the education requirements.# Approved CPR or BLS certification required within 90 days.################################# # ADDITIONAL REQUIREMENTS Passing the Driver#s License Check and/or Credit Check (for those positions requiring). Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check. Must be able to follow written/oral instructions. WORK ENVIRONMENT ## Occupation Exposure is Category A which means all employees in the specified job classification have occupational exposure. ############## ################################ INFORMATION ACCESS Partner may access patient care information needed to perform their job duties WORK CONTACT GROUP Patients/Families, Physicians, other hospital and clinic personnel, insurance companies ################## #### SPECIAL PHYSICAL DEMANDS The Special Physical Demands are considered Essential Job Function of the position with or without accommodations. Manual dexterity needed to operate equipment, perform procedures, operate telephone and keyboard. Must be able to lift and transfer patients. While performing the duties of this Job, the employee is frequently required to stand, walk; handle, finger and feel; reach; talk and hear. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, crawl, taste and smell. This job requires the employee to exert 10 to 25 pounds of force frequently and 25 to 50 pounds of force occasionally. Pushing and pulling equipment to provide care Specific vision abilities required by this job includefrequent close vision. Occasionally distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. ################## ############################ LEVEL OF SUPERVISION: Some independent judgment is required, but decisions are limited by standard practices or procedures.# ############### ####### SUPERVISES:# None################# ## #

Medical assistant required for Dr. Walker's practice to room & prepare patients for the physician, set up & assist with procedures, assist with patient phone calls and results, as well as overall practice support