Serviceworker
Clay Electric Cooperative, Inc.
 Lake City, FL

Serviceworker

Department:Lake City District

Location:Lake City

Classification:Non-Exempt

Posting Date:March 19, 2020

There are residency requirements for this position.

Classification Summary:

Individuals in positions allocated to this class perform the highest level of work required in connection with the maintenance, operation and service of transmission and overhead and underground distribution lines, protective equipment, substations and associated equipment owned and operated by the Cooperative. Primary responsibilities include handling consumer service complaints and outage reports, doing required maintenance and repair on overhead and underground lines and related equipment.

Work is performed under the supervision of a District Line Supervisor who reviews the work on a periodic basis through inspection and written reports to assure that the employee is performing the duties and responsibilities in a satisfactory manner and adhering to Clay Electric's Safety Manual.

Essential job functions: (shown on the performance appraisals)

(Note: These job functions are intended only as illustrations of the various types of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. All employees are expected to demonstrate cooperation in working with others, deal effectively with members and practice safety consciousness.)

1. Promote Safety. Practice safe work habits in the performance of all job duties and be familiar with and strictly adhere to the Cooperative Safety Manual. Comply with all traffic laws and be able to perform CPR, first aid and pole top rescue.

2. Construct new services. Build and connect new services, install and remove meters when required and submit completed connect of service orders to the office.

3. Line maintenance. Perform essential activities in connection with the emergency servicing, maintenance and repairs on lines, switching equipment, reclosers, services, and transformers including transformer banks on energized and de-energized lines.

4. Customer service. Investigate consumer service and voltage complaints. Strive for 100% customer satisfaction.

5. Trouble Shooting and Outage Restoration. Answer and receive all trouble calls as required or directed, perform work promptly in order that service can be restored as soon as possible. This includes keeping the control center advised as to location when on call in order to facilitate dispatching.

6. Supervision as Required. Supervise lower level employees during an outage or under unusual work situations.

7. Other Duties. Each employee is responsible to perform other duties as required to benefit the Cooperative and its members.

Other Job Duties (not shown on performance appraisal)

1. Be aware of all personal and equipment hazards that may exist in the form of falls, electric flash and/or shock, falling objects and general environmental related conditions and be familiar with and use accident and personal injury prevention methods, including the use of personal protective equipment.

2. Patrol lines and perform emergency right-of-way trimming. Keep adequate materials on the truck for maintenance and repairs.

3. Perform monthly substation inspections.

4. Perform switching operations on energized and de-energized lines and equipment, utilizing the Electric Systems Control Manual, UAI system and all safety precautions.

5. Be responsible for the use, care and security of tools, vehicles, equipment and materials utilized. Keep vehicle and equipment clean and orderly, noting repairs as needed.

6. Investigate and make repairs when possible on line clearances and other discrepancies on the electric system.

Minimum Training and Experience:

This position requires a high school diploma or GED passing grade plus additional formal training consisting of Clay Electric’s Lineman Development Training Program. Equivalent training obtained outside of Clay Electric may be substituted for the formal training requirements. This position requires six (6) years of experience in an electrical distribution utility in line work, two (2) years of which must have been at the level of a first class lineman.

This position requires a valid Florida Class A commercial driver’s license or a Florida Class A restricted commercial driver’s license.

Knowledge, Skills and Abilities:

This position requires a working knowledge of terms and conditions of service, applicable electric codes, Clay Electric drawings and specifications. This position requires a comprehensive knowledge of the National Electrical Code, the National Electric Safety Code, Clay Electric’s Construction Standards, safety rules, operating procedures and other related publications. This position requires the ability to read and understand Clay Electric's mapping system through the use of a personal computer or laptop computer.

This position requires the ability to supervise lower level employees during an outage or under unusual work situations. This position requires the ability to work independently and to favorably represent Clay Electric on a day-to-day basis while in contact with members.

This position requires the ability to withstand regular and strenuous physical activity such as climbing, lifting, pulling, pushing and picking up of heavy objects during the course of a normal workday and in all types of weather. This position requires after hours work due to work load and/or emergency situations.

This position requires the ability to perform on-call and/or back-up duties. These assignments will be made at the discretion of the supervisor and are considered a part of accepting this position.

Employees in this position assigned to a district shall comply with Policy 110., “Residence Required in Districts and Operations Department“.

FLSA

Non-exempt

6/2017

JOB ANALYSIS FORM

for

SERVICEMAN

This form is used to determine the essential function and physical requirements of each

job class for recruitment purposes to comply with the American With Disabilities Act.

Tools, Equipment, Vehicles, or Machinery Used:

Operate company vehicle. Personal Computer. Operate chain saw. All equipment associated with hot line work.

Work Conditions:

Work is Performed:

Indoors

Outdoors

Both

X

Exposure To:

Cold

Heat

Wet/Humid

Noise/Vibration

Hazards

Dust

Fumes

X

X

X

X

X

X

X

Communication Requirements:

Hearing:

Yes

No

Ability to receive detailed information through oral communication.

X

Ability to make fine discriminations in sound, such as when making fine adjustments on machine parts.

X

Talking:

Yes

No

Ability to express or exchange ideas by means of the spoken word.

X

Ability to convey detailed or important spoken instructions to other workers.

X

Ability to speak loudly, such as when speaking over loud machinery.

X

No speaking is required.

X

Visual Requirements:

Yes

No

Field of vision requires the normal ability, such as working with figures, on computer terminals or reading.

X

Field of vision requires the ability to see small or detailed items, such as working on machines.

X

Field of vision requires the ability to operate equipment, such as trucks, forklifts, cranes.

X

Repetitive Motions:

Yes

No

Substantial movements (motions) of the wrists, hands and/or fingers, such as keyboarding or handwriting.

X


Physical Requirements of the Job:

Note: - In terms of an 8-hour workday, “Occasionally“ equals 1% to 33% of the time, “Frequently“ means 34% to 66% of the time, and “Continuously“ means 67% to 100% of the time.

Employee Must Lift & Carry:

Never

Occasionally

Frequently

Continuously

Up to 5 lbs

X

6 to 10 lbs

X

11 to 20 lbs

X

21 to 25 lbs

X

26 to 50 lbs

X

51 to 100 lbs

X

Employee is Required To:

Never

Occasionally

Frequently

Continuously

Bend

X

Squat

X

Crawl

X

Climb

X

Reach Above Shoulder Level

X

Reach Below Shoulder Level

X

Employee Must Use Hands for Repetitive Action:

Simple Grasping

Pushing

Pulling

Fingering

Yes:

X

X

X

X

No:

Definitions:

  1. Simple Grasping- Apply pressure to an object with the fingers and palm.
  2. Pushing-Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
  3. Pulling-Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
  4. Fingering-Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm as in handling.

Employee Must Use Feet for Repetitive Action:

Right

Left

Yes:

X

X

No: