Lead Cashier - Full Time

Academy, Ltd. Kissimmee, FL
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The Lead Cashier and the cashiers he/she supports are an essential of customer service in any Academy store. The Lead Cashier is responsible for ensuring the cashier team provides a fast, friendly, and accurate checkout experience for all customers. Through this important work, the Lead Cashier impacts customer service, profitability, and Academy's Purpose.

Job Description

Education: High school diploma or general education degree (GED) preferred.

Work Experiences:

* At least two (2) years of relevant work experience required.

* Operating POS equipment, symbol and telephone preferred.

* In-direct support of people and processes to drive operational excellence and expected sales targets.


* Excellent customer service orientation.

* Effective problem solving and communication with customers and team members.

* Operate and coach others on use of POS equipment, symbol and telephone.

* Reads, interprets and follows documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals.

* Prepare routine reports and correspondence.

* Apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

* Working knowledge of inventory software and order processing systems.


* Monitors cashiers to ensure they are providing prompt, friendly customer service.

* Ensures smooth and efficient operations of all register processes and procedures.

* Operates cash register up to 50% of the time and exhibits knowledge of cashier procedures.

* Directs zoning of Front End merchandise and monitors compliance to merchandising guidelines.

* Performs closing and opening procedures, including cashier drops, cash control in tills and safe.

* Monitors cashiers to ensure accurate balance all transactions run through an assigned register.

* Checks change needs regularly and orders change as necessary, paying special attention to events that may impact change deliveries or needs.

* Audits cashiers according to Academy policy and procedures.

* Manages incoming and outgoing merchandise transfers.

* Ensures POGs are stocked and maintained.

* Performs price/SKU look ups.

* Reads, understands and follows company policies, procedures and safety rules.

* Adhere to company work hours, policies, procedures and rules governing professional staff behavior.

* Duties may change and team members may be required to perform other duties as assigned.

Physical Requirements & Attendance

* Ability to work a flexible schedule including nights, weekends and holidays based on business needs.

* Regularly required to talk or hear, stand, walk, use hands to finger, handle or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

* Occasionally required to sit, climb or balance.

* Must constantly lift and/or move up to 30 pounds, frequently lift and/or move up to 60 pounds and occasionally lift up to 100 pounds with another team member.

Full time

Equal Opportunity Employer