Kerrville 02 - Cake Decorator - Bakery

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

As a Cake Decorator, you will be responsible for understanding proper decorating techniques and maintain quality of products by understanding and following guidelines. This position is responsible for preparing, packaging, and merchandising fresh product on a daily basis while maintaining all department and food safety / sanitation standards.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources, People, drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company.

Do you have a:

HEART FOR PEOPLE commitment to work hard to make sure Customers and Partners come first?

HEAD FOR BUSINESS a strong sense of how what you do affects our Customers and our success?

PASSION FOR RESULTS initiative to step up and do what needs doing?

We are looking for:

* a high school diploma

* 1 - 2 years Bakery experience

* excellent communication and interpersonal skills

What is the work?

Customer Service:

* Provides superior customer service

* Takes cake orders from customers by telephone or in person with a high level of accuracy

* Answers customer questions regarding products and assists them with selections

* Uses suggestive selling techniques to meet customer needs and build department sales


* Understands VTAs and proper decorating techniques for each item appropriately to produce quality cakes and pastries

* Writes on cakes with icing on request

* Reads and executes daily production list through cake flow

* Ensures quality control of all products before sending to sales floor as outlined in VTA's

* Ensures cake product reaches the showcase and tables at the prescribed times

Food Service:

* Prepares, packages, and merchandises fresh product effectively

* Slices, packages, labels, and rotates products

* Record production and shrink to aid in proper production planning

Food Safety:

* Maintains sanitation in work area

* Complies with Company Food Safety and Sanitation standards

* Compliance with departmental SOPS and store operating procedures

* Properly handles and maintains the operation of all equipment

What is your background?

* Must be 18 years of age

* High school diploma (or equivalent)

* 1-2 years previous experience

* Company Orientation

* Safety Training

* Task manager Ecommerce Training #001199

Do you have what it takes to be a fit as an H-E-B Cake Decorator?

* Good Customer Service Skills

* Reading and Writing skills

* Planning and Organizing Skills

* Communication/Interpersonal skills

* Computer systems knowledge (PC, Symbol, Scale, Label Machine)

Can you-

* Function in a fast-paced, retail environment, in detailed and precise tasks

* Work with Customers, staying attentive to their needs

* Occasionally* walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push/pull, pinch, utilize fine motor skills

* Constantly stand, reach at waist, grasp

* Must be able to demonstrate the ability to lift up to 40 lbs

* Must be able to demonstrate the ability to manage in excess of 25 lbs. It is the responsibility of the individual partner to never lift beyond his/her own safe lifting limit. If the partner feels that an item is too heavy to lift, push/pull, and/or carry, the partner must: (1) break the box down into lighter/smaller, more manageable components, which he/she is comfortable with safely handling; (2) ask for assistance from another partner; or (3) ask for assistance from a manager.

* While performing the duties of this job, the employee is: Occasionally exposed to cold, loudnoises and wet conditions.

* While there may be exceptions, the measurements noted are generally defined as: (Occasional: 0-2.5 Hours, Frequently: 2.5-5.5 Hours, Constantly: 5.5 . Based on an 8 hour work day)