3rd Shift Grocery Stocking Team Leader

Meijer, Inc. Kalamazoo, MI
Currently, Meijer is looking for a 3rd Shift Grocery Stocking Team Leader. The individual selected for this position will be responsible for supervision of overnight stocking team operations in the store. Implementing strategies to improve customer service, driving store sales, and increasing profitability. Ensuring customer needs are met, complaints are resolved and service is quick and efficient. Maintaining store appearance, product presentation and company standards.

Key responsibilities include:

* Supporting achieving sales, shrink and labor plans for the department

* Reviewing sales goals, supply costs, stock loss/shrink results and goals

* Delivering on Brand Promises through team execution; i.e., "Provide an easy shopping experience for our customers"

* Modeling exceptional, fast and friendly customer service

* Reviewing Customer Survey and customer feedback from previous day or week

* Communicating the Meijer Friendly Initiative in all team meetings and conversations

* Reviewing daily inbound product flow in Grocery Keys

* Scheduling team members according to Activity Based Labor (ABL) earned hours

* Maintaining proper staffing levels on production shift

* Training all team members to execute all activities to required production levels and ensuring that all required training has been completed

* Supervising Stocking Team to:

* Maintain back room organization in Grocery Areas

* Maintain 100% ad in stock throughout the Grocery Areas

* Ensure product rotation process meets corporate guidelines

* Interfacing with Store Leadership regarding inventory discrepancy and product flow issues

* Maintaining team member performance reporting in the Grocery production process

* Monitoring team member work practices and providing corrective action where necessary

* Identifying business issues that impede labor control, profitability, customer service and in-stock position and taking the appropriate corrective action through communication and/or process improvement recommendations

* Cross-training team members to allow flexibility in scheduling and assurance that required tasks are completed daily

* Promoting a safe work environment

* Maintaining high sanitation levels throughout sales floor and backroom

* Promoting succession planning by providing career paths and identifying development needs for the team

* Reviewing daily schedules to work load

* Making appropriate adjustments to daily staffing levels based on work load

* Coordinating/creating/building daily work assignments for stocking team

* Reliable and consistent attendance is required

* Other daily tasks as required

Qualifications:

* High school diploma or its equivalent required

* Minimum 2-3 years of related retail experience

* Minimum 1 year of management experience

* Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction

* Demonstrated ability to resolve conflict and by addressing root cause issues

* Demonstrated ability to manage multiple tasks

* Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions

* Demonstrated ability to teach suggestive selling

* Demonstrated ability to lead an organization that practices working safely at all times

* Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders

* Successful completion of all required curriculums