Description of Duties/Essential Functions Benefits Supplemental Questions
Under direction, performs professional casework activities in providing public assistance services available from the Department of Human Services as well as auxiliary state, local and federal programs. Explains eligibility criteria and requirements for public assistance programs. Collects customer data and determines eligibility. Discusses the customer's goals and participation levels. Assesses the customer's skills and evaluates their ability to obtain and retain employment; makes appropriate referrals to other DHS programs, state services or local private services to verify customer receives available benefits. Completes case documentation, responds to electronic correspondence and makes entries into automated computer systems. Performs functions outlined below or a portion thereof (e.g. Intake) as part of an assigned caseload or on a rotational basis.
Minimum Requirements: Requires a Bachelor's degree in psychology, sociology/anthropology, social welfare or a closely related field. Requires one year of professional casework or crisis intervention experience in social service agency OR successful completion of an agency-sponsored training program. Qualifying state employees in the Upward Mobility Program shall have the stated requirements of this classification waived by successful completion of a qualifying examination. Requires ability to operate commonly used manual and automated office equipment including copier, fax machine and personal computer. Requires the ability to communicate effectively in verbal and written form.
Work Hours & Location/Agency Contact: Will County FCRC
45 E. Webster St.
Joliet, IL 60432
Monday - Friday
8:30 a.m. - 5:00 p.m.
Full Bargaining Unit Range –$3,994-$5,913
Current Bargaining Unit Employees – Collective Bargaining Agreement language applies
Where to Apply:
Please email applications and bid forms to:
Include posting ID # and bidders names in subject line when applying
Bureau of Employee Services
100 South Grand Ave East, 3rd floor
Springfield, IL 62762
PLEASE SEE NEW CMS GRADING PROCESS BELOW
CANDIDATES MUST SUBMIT A SEPARATE BID FORM AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR.
CURRENT STATE EMPLOYEES seeking a promotion: Effective November 1, 2019, CMS Examining will no longer accept CMS-100B applications submitted directly from Applicants. Current state employees seeking a promotion should submit an official position vacancy bid form and CMS-100B (version dated 7/2019 or after) to the Agency Contact address listed above. Older versions of the CMS-100B will not be graded or returned to applicants. FAILURE TO COMPLETE AND SUBMIT THE NEW CMS100-B VERSION DATED 7/2019 OR AFTER WILL RESULT IN YOUR APPLICATION BEING REJECTED.
CURRENT STATE EMPLOYEES seeking a reduction, Former State Employees, and Non-State Employees: - Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 7/2019 or after) to the Agency Contact address listed above. A separate Bid form and Application is required for each Posting/Bid ID or your bid will be rejected. FAILURE TO COMPLETE AND SUBMIT THE NEW CMS100 VERSION DATED 7/2019 OR AFTER WILL RESULT IN YOUR APPLICATION BEING REJECTED.
CURRENT STATE EMPLOYEES seeking a transfer: Submit an Official Position Vacancy Bid Form, Transfer Request, and CMS-100 Employment Application (version dated 7/2019 or after) to the Agency Contact address listed above. A separate Bid form and Application is required for each Posting/Bid ID or your bid will be rejected. FAILURE TO COMPLETE AND SUBMIT THE NEW CMS100 VERSION DATED 7/2019 OR AFTER WILL RESULT IN YOUR APPLICATION BEING REJECTED.
How to Apply: Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at Work4Illinois@Illinois.gov or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).
Additional Documentation for Human Services Caseworker:
Additional Title and Exam Information
These documents are in PDF format and can be viewed using Adobe Reader.
NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.