Risk/Loss Analyst I

Heartland Payment Systems Jeffersonville, IN


Purpose: Recover realized and potential losses to Global Payments and review accounts listed on the daily aging report.

Job Details:


  • Demonstrate functional knowledge of skip tracing techniques.

  • Process Electronic Funds Transfers (EFTS) and wires for merchants as needed.

  • Resolve an established number of cases of Merchants debt to Global Payments

  • Contact all merchants indebted to GP as outlined in the process to result in recovery.

  • Manage working list of all items in collection to Global Payments.

  • Review and request supporting documentation where appropriate.

  • Reserve / release merchant funds where appropriate.

Required Qualifications:

  • High School Diploma or equivalent.

  • Detail oriented with the ability to comprehend numerical and financial data

  • Strong organizational skills and attention to detail

  • Outstanding problem solving skills with a high degree of confidence and professional maturity

  • Able to communicate verbally and in writing in a clear, concise and professional manner

Preferred Qualifications:

  • Associates or Bachelors Degree

  • Six months previous collection experience


We are an EOE F/M/D/V.

Global Payments, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color creed, religion, sex, national origin, age, citizenship, disability, veteran status or any other protected status. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.


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