Full-Time Stockroom Operations Supervisor

Job Description

POSITION OBJECTIVE

Increases Customer loyalty, enhances the in-store experience, and creates a positive shopping environment for Kohl's Customers. Supports and leads operations to drive business. Directs workflow, orients and trains Associates.

ACCOUNTABILITIES

* Executes Workload and distributes tasks to support the Customer experience

* Serves as leader on duty to ensure a positive and compelling Customer experience

* Observes Associate performance and provides feedback in partnership with Assistant Manager/Store Manager

* Delivers the highest level of Customer Service supporting Kohl's Yes We Can culture through effective problem solving

* Train Associates on Company policies, safety procedures and operational best practices.

* Ensures accuracy of paperwork, vendor returns, transfers and all other merchandise handling functions

* Advocates and executes Kohl's Best Practices including Continuous Flow, Ad Set and Merchandise Presentation

* Ensures merchandise is prepped for the merchandising process and that the sales floor is customer-ready

* Maintains stockroom organization and other operational guidelines and inspects/maintains all equipment

SKILLS & EXPERIENCE

Required

* Effective verbal and written communication skills

* Basic math and reading skills, legible handwriting and attention to detail

* Basic computer skills

* Ability to work as part of a team and interact effectively with others

* Ability to lift 50 pounds on an occasional to frequent basis.

Preferred

* Prior experience in sales, customer service or other work with the public

* Prior experience working with a team