Sr. Information System Specialist
WestRock Company
 Jacksonville, FL

About West

RockWestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 50,000 team members support customers around the world from more than 320 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at

Sr. Information System Specialist4507-Seminole Mill9469 Eastport Rd, P. O. Box 26998Jacksonville, Florida, 32218United States Career Opportunity: Seminole Mill has an immediate opening for a Sr. Information System Specialist. The incumbent will provide support to the Mill with the best IT solutions that are available to meet the Mill’s expanding needs – including PC’s, Laptops, RF equipment and all networking solutions. Under the direction of the Process Controls Engineer, the successful candidate must exercise discretion and independent judgment in prioritizing work. Results are reviewed through mill key performance metrics for safety, quality, cost and productivity.

How you will impact WestRock:

Maintaining the mill’s IT needs on a 24/7/365 basis – including both the hardware and software.Working with Corporate to receive approval or have an approved variance on project needs.Working closely with employees and management as well as outside vendors, suppliers, division and Corporate personnel. Dedication to our users as well as communication and a commitment to cost savings are keys factors that must be considered to accomplish the job.Executing special projects and assignments as needed

Problem Resolution - Hardware/Software, Network (wiring), User etc.Mill Projects - Review IT involvement, work with Engineers/VendorsLAN Tasks - Logs, File Permission, Printers, backups, support tools, etc.Inventory/Procurement - Updates, Rollovers, shipment of old equipment, etc.Administrative tasks - Meetings, paperwork, e-mail to update users, etc.Mill Web Site Update - update and change sections of Mill Web PageCorporate/Division time - Requests, follow-ups, gather information, etc.Assists in troubleshooting and resolving issues on a daily basis including identification & execution of long-term corrective actions.

What you need to succeed:

The preferred candidate will possess a Bachelor’s degree from an accredited four-year college or university; or five or more years related experience and/or training; or equivalent combination of education and experience.Must be willing to work in a heavy manufacturing/industrial environment.Motivated, focused and process driven individual seeking a career.Strong planning, organizational, time management and prioritization skills.Excellent oral and written communication skills.Knowledge of PI (Process Information System) utilization or equivalent process database - preferred

Knowledge of JDE or equivalent CMMS (Computerized Maintenance Management System) - preferred

Expert Knowledge of MS Office applications #FL WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.