Process Improvement Specialist - Jacksonville
Mercedes-Benz USA, LLC
 Jacksonville, FL

About Us

Mercedes-Benz USA is

responsible for the sales, marketing and service of all Mercedes-Benz and

Maybach products in the United States. In our people, you will find tremendous

commitment to our corporate values: 'PRIDE = Passion, Respect, Integrity,

Discipline, and Execution'. Our products and employees reflect this dedication.

We are looking for diverse top-notch individuals to join the Mercedes-Benz Team

and uphold these hallmarks.

Job Overview

The Process Improvement Specialist is responsible for

providing engineering expertise to the Parts Distribution Centers (PDC) by improving

end-to-end material flow, designing systematic layouts, optimizing space

utilization, and leading continuous improvement initiatives. This role provides

analysis to leadership to ensure that operational processes are efficient,

cost-effective, and of highest quality to meet customer requirements and

strategic objectives.


  • Leads cross-functional teams tasked with
    identifying and eliminating inefficiencies within layout, process, and material
    flow to ensure the most cost-effective and quality design.
  • Designs storage locations to maximize the PDC’s
    available cubic space to reduce labor and material handling costs while
    utilizing optimal WMS configurations.
  • Leads all Lean Management initiatives across
    Home Office and North America PDC Network teams including training, sponsoring,
    and facilitating of continuous improvement workshops to improve end-to-end
    supply chain inefficiencies.
  • Responsible for all Environmental Health
    & Safety and Dangerous Goods initiatives by identifying and resolving
    noncompliant processes within PDC.
  • Collaborates with international and domestic
    leadership teams to support ad-hoc process improvement and standardization
    opportunities that ensure the most effective and efficient processes.
  • Represents the PDC as a liaison for
    understanding unique site infrastructure, storage system configurations, and
    planning for all business unit and IT integration projects.
  • Develops PDC productivity targets by
    analyzing operational parameters and communicating recommendations to
    leadership teams.
  • Manages large-scale strategic initiatives
    across all project planning phases including initiation, planning, execution,
    and closure that add value to internal and external customers.
  • Calculates cycle time using work measurement techniques,
    determines standard work, and communicates the results to leadership teams to
    enhance daily labor planning tools.
  • Evaluates alternative and emerging warehouse
    technologies and their potential benefits to quality, productivity, and safety
    to the North America PDC Network.


  • Must have at least 5-7 years of demonstrated experience
    in the following:
    • AutoCAD/Solidworks
      modeling, Microsoft Office products (Excel, PowerPoint, Word, Visio, and MS
    • Understanding
      of warehouse processes (receiving through shipping), external systems that may
      interface with the WMS, and peripheral interface devices (RF, printers, etc.).
  • Bachelor’s Degree with emphasis in:
    • Industrial
      and Systems Engineering (Preferred)
    • Logistics and Supply Chain Management
    • Operations

EEO Statement

Mercedes-Benz USA is committed to

fostering an inclusive environment that appreciates and leverages the diversity

of our team. We provide equal employment opportunity (EEO) to all qualified

applicants and employees without regard to race, color, ethnicity, gender, age,

national origin, religion, marital status, veteran status, physical or other

disability, sexual orientation, gender identity or expression, or any other

characteristic protected by federal, state or local law.