Image Processing Operator - On Call

Enterprise Information Services Jacksonville, FL
Overview

The Image Processing Operator (IPO) provides image processing operations in support of the Government Client Department of Labor. The work day is an 8 hour shift with start times of 8-9am to ending time of 3:30-5:30pm Monday-Friday. On Call Hours are scheduled for absences or vacations needs require a substitute to fill the vacancy. Hours can fluctuate from 0 – 40 each week.

The hourly wage it $12.74

Responsibilities

* Monitors the day-to-day activities of the imaging process and equipment.

* Preparation, Scanning, and Quality Control of all documents.

* Schedules production runs to be completed on time.

* Monitors and operates the control console in accordance with operating instructions.

* Responding to operating and output instructions.

* Reviews error messages and makes corrections during operation.

* Performs problem resolution by:

* determining the cause of failure;

* determining the best course of action to bring the system back into operation;

* refers problems to the Site Manager when not capable of resolving the problem;

* advising and assisting operators on procedures to correct functional problems;

* notifying appropriate servicing personnel of all hardware/software difficulties;

* maintaining a log of downtime on associated equipment and software.

* Interacts with computer operators and customers regarding job set up, work performed, and job status to achieve desired results.

* Performs related duties as assigned to best serve the Customer.

Qualifications

* High school diploma or equivalent preferred.

* Must be able to work a consistent 8 hour shift with start times of 8-9am to ending time of 3:30-5:30pm Monday-Friday.

* Must be able to pass a Government background check

* Working knowledge of IS machine (PC, imaging, computers, etc.) operation, practices, and procedures.

* Completed a data entry operator course involving use of a computer terminal screen and demonstrates high speed, accurate typing capabilities or 1+ years of work experience as a data entry operator which includes: routine and repetitive tasks; following specific procedures or detailed instructions, working from various standardized source documents which have been coded and require little or no selecting, coding or interpreting of data to be entered; erroneous items, codes, or missing information.

* This job requires the ability to operate a computer keyboard, distinguish colors on a color monitor.

* Ability to lift items weighing up to 25 pounds from packing cartons onto a desk.

* Basic office skills are required. Examples of this include telephone usage, working a copier, basic written and verbal communication.

* Candidate must be proficient in communication in the English language both spoken and written.

EIS is an Equal Opportunity Employer/M/F/V/Disabled.