Customer Service Representative

Ref ID: 01120-0010532777

Classification: Customer Service

Compensation: $11.40 to $13.20 per hour

The bilingual customer service representative will be working with customers setting up new services and helping them answer usage questions. The bilingual customer service representative will be doing basic research on customer accounts and must love solving puzzles.
- Customer service and office administrative skills - Experience performing extensive research to resolve complex customer inquiries - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - navigating basic office equipment and protocols experience - Command of customer service - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Upbeat, positive attitude and an approach to work rooted in professionalism - Excellent problem-solving skills - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Strong proficiency in Excel and other Microsoft Program skills - Ability to effectively interact, verbally and in writing - 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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