Clinical Support Tech II
Henry Ford Hospital
 Jackson, MI

Position Summary:

Performs venipuncture and specimen collection procurement using established laboratory techniques and procedures, produce quality electrocardiograms tracings for interpretation by a physician, and perform pulse oximetry . Performs complete patient registration with full knowledge of insurance types and diagnosis codes. Transitions between the two functions of Imaging Registration Assistant and Phlebotomist as needed.


  • Certification or training/education as a Medical Assistant or Phlebotomist
  • Experience and working knowledge of Epic (EMR)

Minimum Education

High School Diploma or equivalent

Minimum Work Experience

Work experience in a health care or clinical environment

Required Licenses/Certifications


Required Skills, Knowledge, and Abilities

  • Proficient data entry skills to provide efficient and timely customer service
  • Knowledge of insurances and medical terminology
  • Ability to exercise tact and discretion in relation to and communication with staff, customers and patients as necessary
  • Demonstrated critical thinking and customer service skills