Retail Clerk - General Store
Don’t just work. Work Happy.
A career in gaming? At Cactus Petes Resorts Casino, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Properly records all transactions in the Point-of-Sale system. - Accurately handles all cash, checks, Credit card, gift certificates, and comp transactions. - Follows standards of neatness and cleanliness for the shop in order to maintain customer appeal. - Unpacks, stocks, and prices all merchandise in the shop as needed. - Assists in stocking and recording stock for all vending machines. - Straightens, dusts, and organizes shop when there are no guests present. - Greets guests at the entrance to the shop to encourage them to come in and look around when there are no other duties to perform. - Responsible for knowing and adhering to all policies and procedures in the shop. - Adheres to all regulatory, departmental, and company policies and procedures. - Completes physical inventory each month. - Merchandises products and new arrivals. - Repacks merchandise as seasons change, accurately recording merchandise as it is packed. - Maintains knowledge of property events, activities, and amenities to ensure personalized guest service. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
- High School Diploma or equivalent preferred. - Prior experience in a cash handling position preferred. - Must have good customer service and interpersonal skills. - Strong written and verbal communication skills required; must be fluent and literate in English. - Ability to maintain a high level of confidentiality and professionalism. - Must have basic computer skills, including the ability to operate a POS system. - Basic math skills required. - Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. - Ability to work collaboratively and communicate effectively with team members at all levels of the organization. - Highly organized and detail oriented. - Must be able to work a flexible and varying schedule, including evenings, weekends, holidays, and fluctuating days off.
Something to leave you with
Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.
Equal Opportunity Employer