Food Server-Cafe - URGENTLY HIRING

Penn National Gaming
 Jackpot, NV

Overview

Don’t just work. Work Happy.

A career in gaming? At Cactus Petes Resorts Casino, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets and welcomes each guest seated in assigned station. - Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. - Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). - Suggests items to guests based on expressed guest preferences. - Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. - Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. - Resolves service issues according to established guidelines. - itemizes, totals, and presents check for payment to correct customers. - Assists bus persons, as necessary, in bussing, cleaning, and setting tables. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures. - Completes assigned side work as directed. - Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Maintains strict confidentiality in all company matters.

To be successful in this position it will require the following skill set

- High School Diploma or equivalent preferred. - Minimum two (2) years of food server experience in a high-volume, full-service restaurant. - Must have excellent customer service and interpersonal skills. - Must be able to read, write, speak, and understand English. - Ability to maintain a high level of confidentiality and professionalism. - Must have knowledge of table service procedures and table etiquette. - Ability to work collaboratively and communicate effectively with team members at all levels of the organization. - Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed.

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