IT Business Operations Analyst (Vendor Management)

CA Technologies Islandia, NY
Do you want to help eliminate barriers between ideas and business outcomes? We want you to bring your unique experiences and creative ideas to the table. CA Technologies provides software and solutions that help our customers to develop, manage, and secure complex IT environments to increase productivity and enhance competitiveness in their businesses. It's our aim to encourage global collaboration and results-oriented innovation, while supporting and developing our talented people and our communities. CA Technologies will empower you to drive authentic success, for both the business and yourself in the application economy.

Your future starts here.

As an IT Business Operations Analyst you will work within our Global Information Systems team to assist with vendor management. This is an outstanding opportunity for someone with a couple of years of experience with procurement strategies, processes, and procedures.

About CA:

CA Technologies is a Fortune 1000 company with a startup mentality – and we're searching for incredible, bright talent to dominate in the marketplace. Sure, CA has been a leading software company for nearly four decades, with a global customer base that includes the majority of the Fortune 2000 - but what excites us today is the opportunity to redefine the future of our industry in the age of the cloud, mobile, social and big data. We have a daring vision and a powerful, expanding solution set that helps the world's most successful companies realize their boldest objectives. For more information, visit

About the Role:

* In this role, you'll help support CA Technologies charter to transform the IT industry by:

* Assisting with the establishment of IT procurement strategies, processes, and procedures

* Participating in the management of 3rd party partners to maximize operational and service goal achievement.

* Assisting with supplier relationships.

* Resolving and escalating problems and providing vendor performance feedback as necessary

* Supporting the development of templates, Request for Information (RFI), Request for Proposal (RFP), business cases, statements of work, etc.

* Monitoring contracts for expiration, mergers, acquisitions, and changes.

* Understanding agreements from a legal and implementation perspective.

* Assisting in the development and implementation of 'Best Practice' for a corporate Vendor Management Office.

* Supporting the design of structured processes for selecting vendors through consistent due diligence and RFP process.

* Gathering vendor performance metrics, scorecards and reports to manage/monitor vendor spend, performance effectiveness, adherence to contractual agreements and to identify cost effective solutions for existing and future contracts.

How You'll Stand Out:

The perfect candidate for this role will have a demonstrated record of success in positions of increasing responsibility over the course of their career. An ideal background will include:

* Typically 2 or more years of experience

* Solid analytical skills and business communication skills

* Excellent MS Excel skills

* Experience working in a matrixed environment interacting with multiple stakeholders

* Bachelor's degree preferred

More About Working at CA:

CA has earned scores of Workplace Excellence awards in the last few years – and there's a reason for that. Here you'll have the opportunity to eliminate barriers for our customers and earn a competitive compensation and total rewards package – all while pushing the boundaries of what's possible by collaborating with a diverse team of global innovators. In short, CA's fun, diverse, and fast-paced culture has put us on the map as one of the best employers in Information Technology.

We offer competitive salary, company-sponsored premium Medical/Prescription & Dental Plans, company-paid Holidays, Vacation, Anniversary Service and Sick Days, 401(k) Plan, Education/Training Reimbursement, Charitable Gift Program, Adoption Assistance Program.

Our Islandia, NY campus offers several amenities, including:

* Gourmet cafeteria with wide selection of cuisine

* Montessori Child Development Center for children up to the age of six

* Banking services

* Fitness Center (state of the art facility complete with indoor full court basketball, indoor racquetball courts, cardio studio, outside running track, soccer fields, tennis courts)

* Concierge services (dry cleaning, package shipping, stamps and movie rentals)

* On-site chiropractor

At CA Technologies your passion and expertise can directly impact the business and you'll help offer our customers practical approaches to delivering new, innovative services and value through IT.

To learn more about CA Technologies and this opportunity, we welcome you to visit our web site at

We and all of our subsidiaries are equal opportunity employers. As such, it is our corporate policy to fill positions with qualified candidates regardless of the candidate's race, color, sex, age, religion, ancestry, national origin, citizenship status, marital status, sexual orientation, gender identity, genetic information, disability, pregnancy, military status, veteran status or any other protected group status.

Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any of our employees. We will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.

If you require an accommodation with the online application process, please contact Talent Acquisition at 1-800-454-3788.


Nearest Major Market: Long Island

Nearest Secondary Market: New York CIty

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