Programme Support Officer on Emergency Response Preparedness
 Ireland, WV

GOAL is an international humanitarian agency established in 1977 and currently operational in 12 countries world-wide. GOAL has an annual budget of approximately EUR130 million and is supported by a range of donors including the Irish Government, UK Government, USAID and the European Union.

The Programme Support Officer (PSO) is part of GOAL’s Emergency Response Unit (ERU). The ERU provides overall leadership and guidance to increase GOAL’s capacity to respond to rapid onset disasters and support with the ongoing complex emergencies and fragile settings. Particularly, the ERU will help in the preparedness of GOAL’s country offices and HQ, guide the strategic positioning within the humanitarian sector and is ready to deploy to new emergencies to set-up GOAL’s first phase response. The unit comprises of the Head of the Emergency Response and 3 Senior Humanitarian Advisors that work closely with the other departments across GOAL.

Members of the ERU are part of the first response team that can deploy in a rapid onset disaster or lead new entry into a protracted crisis.

General Description of the Role

The primary function of the Programme Support Officer (PSO) for Emergency Response Preparedness is to support with the role-out and scale-up of the Emergency Preparedness and Response Planning Process. In particular, the PSO will contribute interactive learning and teaching tools and workshop materials that will be used in real scenario emergency simulations.

Main Objectives of the Position

To support the effective preparatory action, planning, design, management and monitoring of GOAL’s emergency response preparedness; specifically:

  • Support with the role-out and scale-up of GOAL’s cloud-based Emergency Preparedness and Response Planning process
  • Support GOAL country offices in their emergency preparedness planning through categorization and filing of all relevant external and internal documents in SHAREPOINT
  • Contribute interactive learning tools like Kahoot! or similar
  • Design and test ERU presentations and materials for workshops and simulations
  • Support in the planning and organization of simulation exercises to test and operationalize the Emergency Preparedness and Response Plans
  • Help to initiate an ERU roster of deployable staff and support with pre-deployment due diligence and staff care
  • Help to ensure that emergency response programme planning and implementation is in line with GOAL’s standards, ensuring donor compliance and accountability to beneficiaries, donors and other stakeholders.
  • Support the conduct after-action reviews that help to improve the Emergency Preparedness and Response Plans
  • Help to create a Community of Practice (or internal working group) within GOAL to share learnings and best practices among county programs.

Personal specifications


  • Interest in working with different countries, people and across sectors and disciplines
  • Very good presentation skills – PREZI is a must!
  • Experience in designing/ using interactive learning and teaching tools
  • Basic knowledge of the Humanitarian Architecture and Global Emergency Response Mechanisms
  • Strong evidence of good interpersonal and communication skill and positive “can do” attitude.
  • Highly flexible and organised, able to manage multiple, simultaneous demands and willing to take on new tasks (potentially involving travel) on an ad hoc basis.
  • Be able to work both on one’s own initiative and as part of a team in a high-pressure environment while adhering to deadlines.
  • Fluency in English and French/ Spanish including excellent verbal and written skills.


  • Experience in NGO work
  • Knowledge, skills or experience that can support GOAL’s objectives in building up a capacity building network with local NGO/CBO aiming for a localization of aid.

Our package includes a competitive salary, 22 days annual leave and the possibility to join our Health care scheme. Additional benefits are available after 12 months of service.

Accountability within GOAL

A commitment to GOAL values and GOAL’s integrity framework is critical to working with GOAL. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability: 1) Comply with GOAL’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols; 2) Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area; 3) Report any concerns about inappropriate behaviour of a GOAL staff or partner.


Children and vulnerable adults who come into contact with GOAL as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

General Terms and Conditions

This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document.