Customer Service Representatives at ACT in Iowa City

Kelly Services Iowa City, IA
Effectively solve problems for the customers who call to ask for help registering to take the ACT test, understanding their scores, tracking orders, and sending score reports to institutions. Data entry for registering and/or changing test center locations or test options, ordering materials, sending duplicate admission tickets, processing ACT fee waivers and vouchers. 1st and 2nd shift available. Work Hours: 11:45 am to 8:15 pm (Monday through Friday)
High school diploma or equivalent 1+ years in a professional work experience preferred Customer service/help desk/telemarketing/technical support experience highly desired

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