WMS Administrator III, 3rd Shift

AboutFedEx Supply Chain

FedExSupply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in thethird-party logistics industry offering a diverse service portfolio thatenables commerce for businesses. With a proven track record of innovation andoperational excellence, FedEx Supply Chain takes a consultative approach tooptimize logistics processes, implement innovative technology and drivecontinuous improvement. By leveraging best practices and the world-renownedFedEx network, FedEx Supply Chain delivers leading solutions that provideflexibility, enable scalability and improve cost-effectiveness for customers.Through more than 11,000 employees, 130 operations and 35 million square feetof warehouse space, FedEx Supply Chain manages nearly 150 million packages andprocesses 358 million returns each year. For more information, go tosupplychain.fedex.com.


* Astrong FedEx brand consistently ranked among the world's most admired andtrusted employers.

* Atop notch leadership team with the experience needed to grow and develop yourcareer.

* Anopen mind for new ideas and creative methods.

* Astrong compensation and benefits package, including health, vision, dental,401k with a strong match and much more!

Position is based in Olive Branch, MS


TheWMS Administrator III is responsible for setting up new external customers inthe Warehouse Management System (WMS) Utilizing WMS rules to establish businessprocesses and control work flow. Troubleshoot system issues and manage businessactivities in a timely manner to facilitate the success of operations goals andCustomer's Service Level Agreements. Ensure that the system is fully functional24/7/365 year as required.

This position will beresponsible for…..

* Analyze WMS processesand data to ensure system stability.

* Establish and maintain processes,access and User Roles within the WMS.

* Research and performtesting of new processes or enhancements in the WMS.

* Research andtroubleshoot all WMS related issues within our established service levelguidelines based on severity.

* Identify andcommunicate recommendations for resolution of system issues and outages.

* Work collaboratively toprovide the highest level of quality and support to our customers.

* Participate inconstructive Team activities and discussions to support customer's SLA andenhancements.

* Establish anddemonstrate a pattern of continuous improvement while meeting service levelsand response times.

* Work well in a Teamenvironment by accepting and sharing ideas and initiatives for improvement.

* Conduct one on one orgroup training on recurring system issues or process changes and enhancements.

* Initiate training basedon reported issues within an operations group.

* Travel up to 10%

You might be a greatfit if….


* High school diploma orGED and at least 5 years of experience using a Warehouse Management Systems.

* Working understandingof standard WMS setup policies/rules.

* Proficient in the useof Microsoft Office Word, Excel, Visio and Outlook.

* Excellent written and verbalcommunication skills with all levels of Leadership/Management.

* Ability to work withlittle to no Supervision in a Team environment.

* Ability to demonstrateinitiative to enhance processes in order to prevent reoccurrence of WMS issues.

* Ability to workmultiple tasks while providing feedback and updates as needed.

* Ability to work in anon call rotation schedule which includes evenings and weekends.

* Excellent documentationskills.

* Must be highlyorganized.

* Customer ServiceDriven.

* Strong team player.

Physical/Cognitive Requirements

With orwithout accommodation:

* Ability tofollow policies and procedures.

* Ability toread, write and interpret information.

* Ability toadd, subtract, multiply and divide.

* Ability touse hands to finger, handle, or feel.

* Ability tosit/walk/stand for up to 10 hours per day.

* Mustpossess visual acuity, i.e., close distance, and color vision, depth perceptionand the ability to adjust focus.

ADA– FedExSupply Chain will make reasonable accommodations in compliance with theAmericans with Disabilities Act of 1990. Reasonableaccommodations are available for qualified individuals with disabilitiesthroughout the subsequent application process.

Fed Ex SupplyChain is an equal opportunity employer. We evaluate qualified applicantswithout regard to race, color, religion, sex, sexual orientation, genderidentity, national origin, disability, veteran status, and other legallyprotected characteristics.

Job ID: 19477

Schedule: Full-time