Personal Banker - Monument Circle
Star Financial Bank
 Indianapolis, IN

As a Personal Banker, essential responsibilities include:

  • Process and validate a variety of financial transactions, including accepting and dispensing cash, cashing checks and other instruments, and maintaining accurate records of same
  • Communicate with customers and potential customers to gather information for the evaluation of needs and recommending STAR's products and services to fit those needs
  • Accept loan, credit card, and other payments
  • Accurately balance and maintain cash drawer
  • Provide superior customer service
  • Initiate new accounts
  • Evaluate and respond timely to customer issues, through direct personal action or referral to proper source
  • Provide customers with account-based information and assist with other services
  • Maintain and update knowledge relating to bank products, services and procedures
  • Adhere to and apply all operational policies and procedures
  • Complete annual compliance training.

Skills Needed

  • Ability to identify and recommend customer solutions
  • Ability to provide superior customer service
  • Strong attention to detail with accuracy in processing
  • Strong organizational skills
  • Strong oral and written communication skills
  • Strong critical thinking and problem-solving skills
  • Ability to perform required duties and to keep current on product and service offerings
  • Ability to align with STAR's Core Values and Brand Behaviors
  • Proficiency in computer skills, including Windows-based systems

Must complete all certification requirements within first six months of employment

Equal Opportunity Employer MFDV